Dispensary Associate

About the role

Restore is seeking a part-time Dispensary Associate for our local store.

This role is ideal for candidates with prior experience in customer service, cash handling, and medical marijuana knowledge who are passionate about patient care and education.

Dispensary Associates are the face of Restore. You will guide patients through their purchasing experience, helping them feel informed, comfortable, and supported in their medication choices.

Responsibilities

• Manage the patient check-in process while maintaining confidentiality and compliance
• Accurately fulfill and prepare patient orders promptly
• Enter patient and product information into MJ Freeway, label products, apply discounts/rewards, and complete transactions
• Perform accurate cash handling in accordance with SOPs
• Maintain compliance standards and prevent diversion
• Assist with daily inventory counts and product organization
• Maintain a clean, organized, and well-stocked dispensary
• Adapt to varying sales volumes while maintaining a positive patient experience
• Provide product education and personalized guidance to patients
• Represent the Restore brand with professionalism and enthusiasm

Requirements

• Must be at least 21 years of age at the time of hire
• Experience in customer service (retail, hospitality, or patient-facing roles preferred)
• Cash handling experience with strong accuracy
• Working knowledge of medical marijuana products and their potential benefits
• Basic math and computer proficiency
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Flexibility to work opening, closing, weekends, and holidays

Qualifications

• Compassion
• A genuine desire to help patients
• Strong listening skills and empathy
• Ability to build trust and rapport
• Adaptability
• Comfortable with change and new processes
• Calm under pressure
• Team-oriented mindset
• Growth Mindset
• Eagerness to learn and develop
• Openness to feedback
• Respectful and positive attitude

Bonus if you have

• Experience in the medical marijuana industry
• Advanced product knowledge
• Strong relationship-building skills
• A passion for patient education

Pay

This part-time position offers $17 per hour.