Dispatcher - Wallingford, CT

About the role

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Schedule

• Mon, Tues, Thurs, Fri, & Sat (Sun & Wed off) 10:30am-7:30pm

Essential duties and responsibilities

• Manage and closely monitor over 10 to 20 owner operators in high paced LTL environment.
• Familiar with all California DOT transportation regulations.
• Must have knowledge of all National and State DOT laws and regulations.
• Expected to perform at 99.5% on time performance.
• Ensure that work is distributed equally among all drivers.
• Understand all customer pick-up and delivery procedures.
• Drivers are to be reminded daily to drive safe and be aware of their surroundings at all times.
• Drivers are to be reminded periodically of all pick-up and delivery procedures.
• Be able to react to emergency or urgent situations as they occur and follow emergency and/or accident company protocol.

Competencies

• Customer Service - Responds to requests for service and assistance; Meets commitments.
• Written Communication - Presents numerical data effectively; Able to read and interpret written information.
• Ethics - Works with integrity and ethically; upholds organizational values.
• Dependability - Follows instructions, responds to management direction.
• Interpersonal Skills / Oral Communication – Listens and gets clarification; responds well to questions.
• Professionalism – treats others with respect regardless of their status or position.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: High School Diploma with at least two years industry experience OR Four years of relevant customer service or operations experience.
• Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Computer Skills: To perform this job successfully, an individual should have knowledge of Transportation Management Systems.

Physical demands

While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

Work environment

The noise level in the work environment is usually quiet.

Pay

• $23.50 per hour