Dispatcher - Salt Lake City, UT.
About the role
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.
Responsibilities
- Scheduling drivers to make freight delivery or collect shipments and packages.
- Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests.
- Planning predetermined routes for drivers.
- Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
- Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need.
- Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times.
- Monitoring truck repairs and maintenance schedules.
- Logging vendor complaints or concerns.
- Answering phone calls from vendors, customers, and management and helping them as needed.
- Other duties as requested.
Skills & competencies
- Strong aptitude for time management.
- Excellent understanding of local and state traffic laws and regulations.
- Ability to make quick changes in routing.
- Strong interpersonal skills.
- Ability to prioritize and multitask.
- Deep understanding of computer software and technologies.
- Able to read, write and speak English.
Qualifications
- GED or higher.
- 2-3 years of freight dispatching experience is highly valued.
Physical requirements
This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend, and reach. Extensive use of a phone and a PC is required.
Work environment
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
Benefits
- Medical
- Dental
- Vision
- 401k + Company Match
- Employee Assistance Program
- Paid Time Off
- Flexible Work Schedules (when possible)
- And more!
Pay
$25.00 per hour