Dispatcher Perishables

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms.Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*Eligibility requirements vary by position. Job Summary: Monitor all loads under dispatch authority to provide safe and on-time service to our customers, vendors and distribution centers Job Responsibilities: Interact in a cooperative and professional manner with other team members, supervisors, customers, and vendors, even in difficult situationsComplete tasks and documentation neatly, accurately, and timelyProvide exceptional (WOW) Customer Service by building and maintaining effective communication with carriers, vendors, and internal and external customersMonitor all loads under dispatch authority for on-time service, communicating status updates to include time changes, scheduling and updates to customers and vendors as necessaryMonitor temperature of all loads under dispatch authorityPrepare daily dispatch schedule for drivers and equipmentBuild and update inbound and outbound orders in dispatch programAct as a primary contact for Drivers, responding to driver’s inquiries regarding, but not limited to, breakdowns, directions, and product delivery discrepanciesMaintains driver, load and service information in the transportation management systemRecord and report driver accident occurring while under dispatchShare responsibility with Transportation Supervisor to monitor driver’s hours of service (HOS) to prevent DOT violationsMaintaining accurate equipment availability listsAssisting with obtaining details for initial accident and workers compensation reports if a supervisor is unavailableAdjust delivery and backhaul assignments to accommodate breakdowns, late trucks, and other changesIdentify and notify substitute driversInterface with 3rd party providers to procure transportation services and monitor load progress while under dispatchMaintain required productivity levelContinuously promote driver safetyReview and voucher all expenses/invoices for the department, resolving any discrepancies with provider(s)Maintain and update all departmental financial trackingMaintain all files to meet payroll, financial or federal retention requirements Experience and Qualifications: Education - High school diploma or GED. College coursework, continuing technical education or comparable business experience preferredBasic knowledge and understanding of Department of Transportation (DOT) Hours of ServiceKnowledge of Transportation Management Systems preferredAbility to read conventional and electronic mappingAbility to read with corrected or uncorrected visionAbility to speak, read, write and understand EnglishAbility to remain calm and focused while prioritizing requests from multiple sourcesAbility to assist in creation and maintaining the guidelines of a fiscal budgetAbility to maintain and ensure confidentiality of team member and company informationAccuracy and attention to detailProficient in computer usage to include email, word processing, spreadsheetsKnowledge of computer software and applicationsAbility to accommodate flexible schedules to meet the needs of the customer to include overtime, nights, weekends and holidays as requiredAbility to utilize equipment for the job such as computers, cell phone, phone, handheld trackers, copiers, scanners, printers, tractor mobilecomm devicesAbility to Travel (less than 10%) Environmental Job Conditions: Must be able to lift up to 25 lbs occasionallyMust be able to sit on an almost continual basis and stand, walk, bend, or squat on an occasional basis in a normal office environment In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $23.25 - $27.90 We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.