DISPATCHER (PART-TIME): $17.25/HR

Join the team at MART's Athol Team! We are dedicated to providing reliable, safe, and efficient transportation services to the communities we serve. If you are organized, communication-savvy, and ready to make a positive impact in the Athol area, we invite you to apply for our open Part-Time Dispatcher position.

About the role

As a Dispatcher in Athol, you will play a crucial role in coordinating transit operations, ensuring efficient communication between drivers and the transit hub, and providing exceptional service to our riders.

Responsibilities

• Manage and coordinate daily transit routes and driver schedules.
• Communicate effectively with drivers via radio, phone, and digital systems.
• Monitor transit vehicle locations and adjust routes as necessary to ensure on-time performance.
• Handle rider inquiries, resolve service issues, and maintain detailed logs of transit operations.
• Collaborate with the broader MART operations team to ensure seamless service delivery.
• Maintain a safe and professional environment for both staff and passengers.

Requirements

• Strong organizational and multitasking skills.
• Clear and effective verbal and written communication abilities.
• Ability to remain calm and make sound decisions in a fast-paced environment.
• Proficiency with basic computer systems and dispatching software/technology.
• Availability for part-time hours as required by transit schedules.
• A commitment to safety, reliability, and excellent customer service.
• Prior experience in dispatching, transportation, or customer service is a plus.

Benefits

• Contribute to essential infrastructure serving the community.
• Work within a supportive team environment dedicated to public service.
• Gain valuable experience in the public transportation sector.
• Competitive part-time compensation and the opportunity to grow your skills.