Dispatcher/Office Manager

This franchise is independently owned and operated by a franchisee. All hiring decisions are made by the franchise management.

About the role

The Office Manager will oversee employee files, staffing, accounts receivable, accounts payable, payroll, compliance, and the financial needs of the company while ensuring the company is on track to meet its financial goals.

Responsibilities

• Review receipts and job notes for accuracy and completeness.
• Communicate and build relationships with staff members, clients, vendors, and other key players.
• Process employee payroll and maintain proper records.
• Schedule and direct staff in customer intake and customer service calls.
• Handle office tasks such as maintaining supplies, compiling data, creating client thank-you notes, assisting with marketing and sales efforts, and general office administration.
• Answer client calls; provide responses and feedback to clients regarding service queries.
• Other duties as assigned.

Requirements

• High School diploma or equivalent.
• Previous administrative office experience.

Skills

• Strong customer service skills.
• Team player with an energetic, positive attitude.
• Good time management skills.
• Problem-solving skills and attention to detail.
• Excellent verbal and written communication.
• Self-motivated with a sense of urgency.

Benefits

• Bonus opportunities.
• Free uniforms.