Dispatcher III

Overview

AIT is seeking a Dispatcher I II!

Responsibilities

• Routing local freight
• Dispatching drivers
• Performing dock checks
• Tracking shipments
• Working with dock staff members to ensure movement of freight
• Timely event data entry of shipment milestones into MyAIT & AS400 tracking system – pickup, delivery, obtain proof of delivery
• Providing customer service to identify and meet specific customer needs
• Answering/making customer inquiry calls and addressing customer concerns/complaints
• Assigning driver load planning based on local mapping & appointments accordingly
• Identifying and coordinating the prioritization of rushed/urgent/last minute shipments
• Other duties and responsibilities as business demands deem necessary

Qualifications

• A team player who works well with others
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
• Growth mindset – passionate about your craft, always looking for ways to improve yourself and the company, open to change and doing things differently
• A customer service focus – building relationships is a part of our culture

What AIT Can Offer You

• Base compensation
• Eligibility for a bonus based on achievement of business and/or individual performance metrics (dependent on position)
• Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement
• Up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 6 company holidays (plus Veterans Day for Veterans) annually

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

About AIT Worldwide Logistics

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.