Dispatcher Emergency

About the role

Location: Murfreesboro, TN | Facility: Ascension Saint Thomas Rutherford | Department: Emergency | Schedule: Days, Full-time

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Responsibilities

• Receive and respond to emergency and non-emergency telephone and radio calls for medical assistance.
• Respond to calls in a time-sensitive manner.
• Ensure appropriate and accurate routing of calls.
• Dispatch emergency units and coordinate air medical flights as appropriate and per established algorithms.
• Maintain documentation of calls and physician/service referrals for legal, medical and statistical purposes.
• Follow up with referring entities for ease of access, marketing, evaluation, and quality improvement.

Requirements

• Licensure / Certification / Registration: None required.
• Education: High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required. (Required professional licensure/certification can be used in lieu of education or experience, if applicable.)

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more