Dispatcher, Commercial HVAC
Responsibilities
Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
Ensure timely and efficient movement of resources according to work orders and/or resource schedules
Oversee all communications within specifically assigned area(s)
Receive or prepare work orders and work schedules
Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
Recognize and mitigate a variety of issues encountered within the department and other work environments
Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources
Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency
Compile statistics and reports on work progress
Monitor daily services and provide updates and reports
Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Qualifications
Must be 18 years of age or older.
No high school diploma, GED or college degree required.
One (1) year of prior multi-line reception experience or dispatching experience.
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions.
Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution.
With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status.
ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.
If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program.
E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.
With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.
Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers.
ABM does not accept unsolicited resumes or submissions outside of this portal.
To apply, click Apply Now.
For more information, visit www.abm.com.