Dispatcher

Responsibilities

• Direct activities related to towing operations and on-time performance goals.
• Manage tow truck resources and assign work efficiently to optimize tower productivity.
• Plan future day resource requirements and coordinate with towers to ensure necessary truck resources are lined up.
• Identify when demand exceeds tow truck capacity and refer to part-time networks for additional resources.
• Monitor transportation costs and identify opportunities for cost savings.
• Recruit new towers to build towing networks with added resources.
• Provide necessary documentation to drivers for each pickup and delivery.
• Monitor work-in-progress and make necessary adjustments to ensure timely performance.
• Identify and escalate issues or concerns related to transportation activities to management.
• Form a fundamental relationship with the transportation team.
• Establish and maintain positive working relationships with all tow drivers.
• Review and analyze reports on transportation activity, including time performance metrics.
• Comply with safety guidelines and company policies and procedures.
• Perform other duties as assigned.

  Essential Skills

  • 1+ year of dispatching experience
  • Ability to handle multiple tasks simultaneously
  • Strong organizational skills

  Additional Skills & Qualifications

  • Customer service experience
  • Experience in logistics

  Job Type & Location

  This is a Contract to Hire position based out of Indianapolis, IN.

  Pay And Benefits

  The pay range for this position is $22.00 - $22.00/hr.

  Requirements

  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

  About Aston Carter

  Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

  San Francisco Fair Chance Ordinance

  Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

  Massachusetts Lie Detector

  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.