Dispatcher (3656)

About the role

The primary focus of this position is to ensure that all Ironclad Environmental Solutions’ units are successfully delivered and picked up from customer sites, while ensuring the drivers are following all safety and DOT regulations.

Responsibilities

• Ensure driver and dispatch safety by enforcing safety policies and procedures.
• Manage drivers and yard operations across multiple branches, including scheduling and assigning vehicles.
• Plan and review upcoming deliveries/pick‑ups and enter assignments into the RentalMan database.
• Track driver progress, troubleshoot issues, and set daily/weekly priorities.
• Conduct driver performance discussions, training, and ensure collection of proper delivery/pick‑up documentation.
• Communicate with customers for scheduling, delivery/pick‑up updates, and answer related questions.
• Maintain and file daily/weekly/monthly logs, preventative maintenance records, and trucking profit margins.
• Coordinate with external vendors for hauling services and transportation permits.
• Collaborate with branch and corporate sales for scheduling.
• Perform additional duties as assigned.

Equipment Used

• Computer, telephone, radio, and electronic office equipment
• MS Office Suite
• GPS and tracking software

Qualifications

• High School Diploma or equivalent; some college preferred
• 1 year of experience with dispatching preferred
• Familiar with standard concepts of scheduling and dispatching
• 1–2 years of customer service experience
• RCRA / Hazwopper certification a plus
• Manifest deciphering a plus
• Environmental waste experience a plus
• Ability to multi‑task effectively
• Knowledge of DOT and state‑specific safety regulations
• Strong attention to detail and ability to problem‑solve
• Communicate clearly: verbal and written
• Valid driver’s license

Benefits

• Competitive salary and benefits package
• Opportunity for career growth and development
• Hands‑on experience in a dynamic and supportive work environment
• Be part of a company committed to environmental sustainability and innovation
• Veteran‑friendly employer