Dispatch Security Officer (Part Time) in Plano, TX
Marksman Security · Plano, TX · 4 mo ago
Management$20/hrPart-time
Key Responsibilities
- Monitor emails, access control, and alarm systems in real-time.
- Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
- Dispatch field security officers and emergency responders during incidents.
- Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
- Document incidents accurately in security electronic reporting platforms.
- Follow standard operating procedures and escalation protocols.
- Provide support during emergencies (fire, medical, intrusions, natural disasters).
- Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.
- Operate facility badging software, including enabling and disabling badges.
- Provide security support for various client projects and events.
- Administer all client policies for controlling access to client property
Qualifications
- At least 21 years of age or older
- A high school diploma or equivalent
- A non-Commissioned security license through the state of Texas
- Previous dispatch experience required
- Strong customer service skills
- Familiarity with report writing
- Monitoring and surveillance experience
- Must be able to multitask and prioritize assigned tasks
- Previous security experience is required
- Attentive to detail
- Must be able to multitask in a fast-paced environment
- Previous experience utilizing security equipment and protocols required
- Must be able to pass pre-employment screening (background and drug)