Dispatch/Scheduler

About the role

24Restore is a leading disaster restoration company seeking a Dispatcher/Scheduler for our growing Communication Center department. We strive to build everyone on multiple levels by creating win/win situations with our team members. If you are looking to be part of a winning team and grow both personally and professionally, this is the opportunity for you.

Responsibilities

• Answer and redirect incoming calls
• Take new loss information
• Prioritize new losses
• Schedule service crew appointments as needed
• Appointment follow-up
• Perform basic office duties
• Assist with receiving visitors in the facility

Requirements

• Prior customer service experience
• Dispatch experience or willingness to be trained
• Ability to multi-task
• Strong prioritization and problem-solving skills
• Positive and energetic attitude
• Computer and multi-line phone experience
• Strong desire to grow and learn

Benefits

• Hourly and commission pay based on performance
• Paid medical
• Dental
• 401K with company match
• Paid vacation and holidays
• Detailed training and coaching

Pay

$18.00 - $20.00 per hour (depending on qualifications) + bonus

Schedule

Full-time and part-time positions available