Dispatch Order Taker / Shipper

GFT Ready Mix is a rapidly growing, family-run business founded in 1999, built on a team-oriented culture and supportive atmosphere. We are seeking an experienced Ready Mix Order Taker - Shipper to facilitate the deployment of our goods and services.

Schedule

Monday–Saturday availability, typically 7:00 AM–4:00 PM. Hours may vary based on business needs.

Benefits

• Weekly pay
• 100% employer-paid employee medical coverage, including Telehealth
• Paid training
• Full benefits available within 45 days of employment, or sooner
• 100% employer-paid basic life insurance
• 100% employer-paid short-term disability
• Employee discount program
• Voluntary dental, vision, long-term disability, life insurance, and supplemental benefits
• 401(k) with employer match
• Company profit sharing

Responsibilities

• Take orders from customers via Command Series Software, input orders into the system as they are requested, and assist customers in identifying proper products needed for specific end uses
• Complete order intake and help customers identify proper products for specific end uses
• Print tickets and ship orders using the Command System for plants
• Constantly review schedules and customer orders throughout the day to anticipate business trucking demands
• Complete required daily reports
• Perform other duties as assigned

Requirements

• Ready mix industry experience preferred
• Minimum of 2 years of customer service experience, preferably in a call center, dispatching, or similar environment
• Previous dispatch software experience preferred
• Computer literacy, including Microsoft Office products and the ability to type 40+ WPM
• Ability to work independently, make decisions, and manage changing priorities while providing excellent customer service to both customers and drivers
• Strong knowledge of Phoenix and surrounding areas
• Ability to work weekends as needed
• Positive attitude and a strong work ethic
• Command Alkon Series software experience a plus
• Bilingual English/Spanish preferred

Employment is contingent upon successful completion of a pre-employment drug screen and background check in accordance with applicable law.