Dispatch Field Service Representative

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description Job Summary: As a Dispatchable Field Service Representative (FSR), you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). Location: This role is open to candidates located in or willing to commute to Chattanooga, Knoxville, or Kingsport. Essential Functions & Responsibilities: Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentationConduct maintenance and calibration activitiesOperate, monitor, and optimize equipment performanceCreate and maintain site paperwork, and provide customers with detailed technical summaries of work performedMaintain inventory of spare parts and adequate supply of chemicals and replacement partsMonitor and maintain chemical injection systemsPerform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirementsReview customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)Consult with customer management and operation teamsEnsure contract compliance with volume and quality specificationsProvide customers with informal training on the operation and maintenance of their systemOther duties as assigned by the Field Area ManagerThe job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time. Qualifications Knowledge, Skills & Abilities: Excellent mechanical know-howSuperb problem-solving skillsIntermediate skills with Google Workspace applicationsGood training skillsDemonstrated ability to work independently and remotely with project teamsEducation & Experience: Required High School Diploma / GED / Homeschool Certification OR international equivalentMinimum of 2 years’ experience in service/maintenance or equivalent in an industrial environmentValid Driver’s LicenseMust meet customer site access and security requirements - Gain and maintain unescorted access badging at TVA Nuclear sitesPreferred Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in InstrumentationExperience with Ultrapure Water/Wastewater technologies including RO, UF, EDI, GTM IONX, MBR, EGSB, Filter PressOther power plant experience - Fossil, CT, CWorking Conditions: Must be able to travel within the region as needed, up to 75%Must have the ability to be on-call and support emergency jobs as requiredWork takes place in industrial settings like power plants, refineries, and chemical processing plantsWork environments involve hazardous materials and chemicalsMust be comfortable working at heights, in confined spaces, in extreme heat, and with respirator use Additional Information At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits that include: Benefits: Medical, Dental, & Vision Insurance Starting Day 1! Life InsurancePaid Time Off Paid HolidaysParental Leave401(k) PlanFlexible Spending & Health Savings AccountsAD&D InsuranceDisability InsuranceTuition ReimbursementWe also offer... Opportunity for advancement. A place to build a career! Training in valuable skills Opportunity for new challenges. We’re growing! Strong leadership team! As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination. ****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity**** Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.