Dispatch Field Service Representative
About the role
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
As a Dispatchable Field Service Representative (FSR), you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).
Location: This role is open to candidates located in or willing to commute to Chattanooga, Knoxville, or Kingsport.
Responsibilities
- Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
- Conduct maintenance and calibration activities
- Operate, monitor, and optimize equipment performance
- Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
- Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
- Monitor and maintain chemical injection systems
- Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
- Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
- Consult with customer management and operation teams
- Ensure contract compliance with volume and quality specifications
- Provide customers with informal training on the operation and maintenance of their system