Dispatch Coordinator

At DHL Supply Chain, you’ll play a part in one of the world’s most essential industries. As the world’s leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. Your voice matters and can make an impact that lasts. In a global business like ours, the opportunities are endless.

About the role

As a Dispatch Coordinator, you will delegate forklift operators, shuttle drivers, spotters, and OTR drivers. You’ll identify product needs for shipments and oversee product levels at all sub-sites to eliminate shortages. Working closely with forklift operators, load planners, production technicians, and tractor-trailer drivers, you’ll help achieve and maintain high service levels.

Responsibilities

• Schedule inbound and outbound freight and trailers to comply with warehouse operations and capacities.
• Meet or exceed all service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving (B.O.L.) documents.
• Handle all customers and customer representatives.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Maintain the facility dock door control board to be accurate at all times.
• Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self-corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company standards of housekeeping.
• Conduct oneself in a polite and service-oriented manner towards customer representatives and fellow associates.
• Increase productivity by decreasing loading rates, in relation to budgeted allowance, by initiating slides, TS/TSAPS shipments, cross docks, maintaining appropriate product levels, and other efficiency opportunities.
• Knowledge and application of various systems.
• Increase productivity by altering staffing levels/suggesting cuts to staffing levels based on workload in different work areas to keep operations efficient.
• Loading on-time per Load Ready Date & Times.
• Down-time tracking/minimization.
• Issuing moves.

Requirements

• High School Diploma or Equivalent.
• 1 year of relevant experience (preferred).

Pay

$17.20 per hour, plus shift differential.

Schedule

Monday - Friday, 3:30 pm - 12:00 am (2nd Shift).

Benefits

• All full-time employees are eligible to qualify for attendance bonuses.