Dispatch

Position Summary

The primary function of an assistant dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to customers in the day-to-day operations.

Duties & Responsibilities

• Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures
• Complies with federal, state, and local warehousing, material handling, and shipping requirements and enforces adherence to requirements
• Completes warehouse/delivery requirements by scheduling and assigning employees; following up on work results
• Covers with personnel to ensure that service to the customer meets an acceptable standard and generates positive feedback
• Ensures compliance with the Safety and Loss Control Program
• Cooperates with Safety director and GMS Risk Management representatives in the investigation and analysis of potential hazards to enforce methods and reduce losses of claims.

Basic Qualifications

• GED required, some college preferred
• Minimum of 2 years of dispatching experience

Core Competencies

• Strive to do the right thing by displaying trust and integrity
• Demonstrated ability to work independently and on a team
• Ability to self-manage, show initiative, be proactive, and drive results
• Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements

• Must be able to remain in a stationary position 60% of the time
• Will frequently move about inside the office and warehouse
• Must be able to operate basic office machinery
• Must be able to communicate with team and management and exchange accurate information
• Constantly working in office and warehouse environments

Required Cognitive Skills

• Must be able to problem solve and prioritize tasks
• Must be able to manage stress depending on deadlines and ongoing projects
• Must be able to multitask
• Must be able to quickly communicate solutions if problems occur
• Must be able to demonstrate a high degree of sound judgement and initiative.

Benefits

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs