Disney Store Key Holder Cast Member (FT)

Responsibilities

• Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences.
• Supports Disney Store Mission, "Creating Magical Moments for Guests of all Ages", through inspiring communication, integrity and passion for the Brand.
• Holds self and others accountable to high performance standards while providing Guest with memorable experiences.
• Strengthens others through consistent coaching and feedback while driving productivity and morale of the team.
• Considers impact of actions on individual, team and the organization.
• Supports and participates in initiatives that give back to the community to promote the Disney brand.
• Works in collaboration with Team to leverage synergy opportunities across functions and businesses.
• Supports strategy as developed and helps to translate into specific priorities, objectives and action plans.
• Understands and drives appropriate metrics to assess business performance – Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink and payroll).
• PARTNERS WITH STORE LEADERSHIP TEAM TO ENSURE STORE IS OPEN AND CLOSED IN COMPLIANCE WITH COMPANY POLICY.

Qualifications

• Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder.
• Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts.
• MUST BE ABLE TO SUBMIT VERIFICATION OF LEGAL RIGHT TO WORK IN THE UNITED STATES.
• MUST BE AT LEAST 18 YEARS OF AGE.