Disney Store Camarillo: Sales Associate (PT)
Disney Store · Camarillo, CA · 1 mo ago
Customer Service$20/hrPart-time
The Disney Store and DisneyStore.com are the retail merchandising arms of Disney Parks, Experiences and Products, extending The Walt Disney Company’s brands to merchandise. Operating in North America, Europe, Japan, and China, these stores carry high-quality products—including exclusive lines supporting Disney, Pixar, Star Wars, Marvel, and National Geographic. DisneyStore.com serves as the U.S. ecommerce destination, offering a curated selection of fashion, accessories, toys, home goods, and collectibles for all ages.
Responsibilities
- Deliver “The Best Retail Experience in the World” by engaging guests with entertaining and magical interactions.
- Perform scripted and non-scripted events for guests to enhance their experience.
- Support the Disney Store Mission: “Creating Magical Moments for Guests of all Ages.”
- Connect with guests using open-ended questions to assess needs and provide tailored suggestions.
- Foster a high-energy, fast-paced environment that entertains and delights guests.
- Assist guests in finding solutions that meet their needs, leveraging resources like DisneyStore.com.
- Maintain respect for all guests and cast members, contributing to a positive work environment.
- Uphold Disney brand standards in guest engagement, visual merchandising, and housekeeping.
- Perform cash wrap and mobile POS duties efficiently while delivering excellent guest service.
- Process shipments, replenish the sales floor, and complete operational tasks as needed.
- Adhere to company policies outlined in Standard Operating Procedures, Employee Policy Manual, and Code of Business Conduct.
- Promote and maintain a safe working and shopping environment.
- Engage children at their level, allowing them to become part of the story.
- Drive store results by suggesting additional items to guests to meet their needs.
- Demonstrate strong guest-focused engagement on and off the sales floor.
- Work effectively as part of a team and receive feedback constructively.
- Maintain a professional appearance in accordance with Disney Store grooming guidelines.
Requirements
- Ability to lift boxes weighing up to 45 lbs. and climb a ladder.
- Flexible availability to meet business needs, including overnights, evenings, holidays, weekends, and call-in shifts (if permitted).
- Minimum availability of two shifts Monday through Friday, with weekend availability as required by the store.
- Legal right to work in the United States (verification required).
- Minimum age of 18 years.
Qualifications
- High School Diploma or equivalent (required).
- Previous experience in retail or the service industry (preferred).
- Fluency in a language other than English (preferred).
- Comfort with storytelling in front of large groups (preferred).
Pay
$20.00 per hour for this role in Camarillo.
Benefits
Select benefits may be provided as part of the compensation package, including medical, financial, and/or other benefits. For more information, visit jobs.disneycareers.com/benefits.