Discovery Officer

About the role

Mount Holyoke seeks a Discovery Officer, a new and pivotal frontline fundraising position on Mount Holyoke’s Development team.

Responsibilities

• Actively manage a portfolio of approximately 500 prospects, focusing on alums from the last 25 years, with consistent and personalized outreach.
• Implement customized engagement strategies to increase donor participation, retention, and giving.
• Manage outreach to identify and qualify new major gift prospects supporting pipeline development.
• Execute clearly defined goals with an emphasis on securing virtual meetings with prospective donors and increasing giving.
• Develop an in-depth understanding of Mount Holyoke’s priorities, opportunities, and the MHC Forward Strategic Plan to inform meaningful donor conversations.
• Collaborate across the entire College Relations team to ensure a donor-centered experience.
• Track and monitor data to identify trends and opportunities for program evolution.

Requirements

• Bachelor’s Degree
• 1-2 years experience of managing relationships with donors, clients, or customers
• Exceptional interpersonal, written, and verbal communication skills
• Pastor ability to manage a high volume of work in a fast-paced environment
• Strong customer service orientation with the ability to work diplomatically with a wide range of internal and external partners
• High ethical standards and discretion as this role requires working with confidential and sensitive information

Qualifications

• Passion for Mount Holyoke’s mission
• A steadfast commitment to inclusive fundraising practices

Skills

• Outstanding communication skills
• Experience with a CRM or donor database
• Experience in fundraising, nonprofit organizations, or volunteer management

Benefits

• 403(b) Retirement Plan (College contributes 9% of salary)
• Comprehensive medical, dental and vision insurance
• Flexible Spending Account (FSA)
• Disability and Leave Benefits
• Life Insurance (College paid coverage 1x salary)
• Employee Assistance Program
• Tuition Benefits (to Mount Holyoke College or others)
• Generous Paid Time Off
• Access to Kendall Sports & Dance Complex