Disclosure Specialist

Position Summary

The Disclosure Specialist verifies that mortgage disclosure packages comply with applicable disclosure regulations, as well as investor and agency disclosure requirements. The Disclosure Specialist is responsible for reviewing mortgage files for accuracy and completeness; monitoring the disclosure desk queue for review requests; as well as preparing and delivering disclosure packages to borrowers.

Essential Functions

• Responsible for initial disclosures and re-disclosure processing.
• Ensure that each disclosure package contains all expected disclosure documents, and all forms are completed accurately and in totality.
• Ensure that disclosure packages comply with all applicable federal, state, and agency guidelines impacting residential mortgage originations and comply with prescribed regulation timelines at time of delivery to members.
• Review loan summary forms, loan officer questionnaires and other relevant documents to identify associated fees paid by the borrower.
• Monitor pipeline daily to ensure initial and re-disclosure packages are distributed within regulated timeframes.
• Deliver mortgage loan disclosures in a secure manner to comply with IT security policy.

Marginal Functions

• Follow established document checklists.
• Comply with industry-related regulations, requirements, and state/federal laws as applicable to the job duties of this position.
• Monitor Disclosure Desk work queue and e-mail in box to support the entire team within prescribed service level agreement timeframes.
• Answer calls, voice mails and emails in a timely manner ensuring exceptional customer service.
• Communicate with production employees to validate fees associated with the presented mortgage transaction to ensure disclosures are delivered with the correct fee amounts.
• Save disclosure documents to ensure all file documents are captured.
• Perform minor corrective action to fees when necessary.

Minimum Educational & Experience Requirements

• A high school diploma required.
• A bachelor’s degree in related field preferred.
• Minimum two years mortgage industry experience. Experience preparing loan estimates and closing disclosures, preferred.
• Demonstrated superior knowledge of mortgage disclosure requirements.

Minimum Skill Requirements

• Professional and effective verbal and written communications.
• A high degree of detail orientation.
• Demonstrated judgment and decision-making ability.
• Demonstrated knowledge of loan products and down payment assistance programs.
• Strong organizational skills.
• Ability to work independently with minimal supervision.
• Proficient with MS Office.

Physical Demands

• Continuous stationary position, particularly, but not limited to, at a desktop computer.
• Continuous repetitive use of hands/arms; particularly concerning to typing, writing, phone & computer use.
• Continuous communication: verbal and written, in-person, phone and electronic.

Work Environment

• Office environment; remote and hybrid flexibility if determined by management.