Disclosure Desk Analyst II

Location: Newtown, CT (corporate office). Remote option of one day per week.

About the role

In this role, you will support the mortgage lending process by ensuring disclosures are completed accurately and in accordance with established guidelines and regulatory requirements.

Responsibilities

• Prepare and issue initial disclosures within required regulatory timeframes, utilizing a comprehensive understanding of loan products and related documentation.
• Review and validate loan fees for accuracy to ensure compliance with TRID, RESPA, and ECOA requirements.
• Prepare and deliver redisclosures within regulatory deadlines and verify valid changes in circumstance.
• Maintain established quality, productivity, and turnaround time standards while adhering to all internal service level expectations and departmental objectives.
• Monitor pipeline volume and disclosure turn times with a focus on accuracy, transparency, and customer service.
• Proactively track and manage all disclosure-related deadlines.
• Apply critical thinking and problem-solving skills to promptly identify, escalate, and resolve any potential compliance concerns.
• Maintain a working knowledge of TRID regulations to efficiently and accurately respond to inquiries.
• Communicate professionally and effectively with team members in a timely manner.
• Prepare and issue redisclosures for all loan files as required, ensuring compliance with applicable regulatory requirements and established timelines.
• Maintain accurate disclosure tracking within Encompass and ensure all required documents are properly uploaded.
• Follow up with Mortgage Loan Officers and Borrowers to obtain the Intent to Proceed.
• Issue Notice of Incomplete Application to borrowers as needed.
• Assign loan files to designated Processors and provide backup support for the Pre-Processor function as needed.
• Provide support to the Processing Department to promote efficient workflow management and achievement of departmental goals.
• Monitor loan pipeline views and workflow queues to ensure loans progress through the Loan Origination System efficiently while maintaining compliance with all applicable regulations.

Requirements

• 4 years of relevant mortgage loan experience preferred in lieu of formal education.
• High School Diploma required.
• Must possess a positive attitude and be eager to learn regulations, policies, and procedures.
• Experience with processing and disclosing in Encompass is preferred.
• Strong math skills required.
• An understanding of mortgage lending and banking principles required.
• Strong organizational and time management skills, along with detail analysis and the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, and the ability to troubleshoot using independent judgement to solve problems.
• Ability to interact effectively with all related departments.
• Proficiency in Microsoft Office, Outlook, Word, and Excel required.
• Encompass experience is a plus.

Benefits

• Generous 401(k) plan.
• Medical benefits.
• Paid time off.
• Short- and long-term disability programs.