Discharge Planning Coordinator - Patient and Family Services - Per Diem 8 Hour Day Shift (Non Union)

About the role

Provides department support for the Case Management team to facilitate discharge planning and ensure appropriate throughput. Works with Case Managers and Case Management Assistants to ensure discharge plans are communicated to patients and families and enables a positive patient experience with discharge process. Follows up post discharge with patients to ensure arranged post acute services are provided as ordered and patients are satisfied with discharge process from KMC and with agencies providing the services.

As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.

Responsibilities

• Provides department support for the Case Management team to facilitate discharge planning and ensure appropriate throughput.
• Works with Case Managers and Case Management Assistants to ensure discharge plans are communicated to patients and families and enables a positive patient experience with discharge process.
• Follows up post discharge with patients to ensure arranged post acute services are provided as ordered and patients are satisfied with discharge process from KMC and with agencies providing the services.

Requirements

• High school graduate or equivalent; some college and/or business education with emphasis on English.
• Office skills preferred; LVN preferred.
• Minimum of four years secretarial experience.
• Typing speed 40-55 WPM.
• Experience with computer data entry.
• Good organizational skills.
• Good customer service skills.

Qualifications

• BLS, ACLS, PALS, and NRP certification (AHA certified) – must be active at hire/transfer.

Pay

The hourly rate range for this position is $25.00 - $40.00.