Discharge Planner - Mitchell

About the Role

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion, and empowerment. We engage people in whole person health through an integrated care delivery system, establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health, and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

The Discharge Planner serves as a liaison between the inpatient setting and the assigned clinician at the Outpatient site, working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Mitchell clinic.

Responsibilities

• Review presenting clinical information, identify resources, and help coordinate successful discharge into the community and follow up with the clinical team post discharge.
• Perform activities in both inpatient and outpatient settings (e.g., inpatient visits, coordination meetings, service planning).
• Connect individuals receiving Level I inpatient services with ongoing Terros Outpatient treatment upon discharge.
• Work with clients while in the hospital, hospital unit staff, outpatient team, member family, PCPs, and health plans as clinically indicated to ensure an effective transition.
• Participate in individualized service planning and execution of written discharge plans.
• Offer coordination to an array of services that actively address recovery goals.
• Reduce the risk of readmission to hospital, reduce the utilization of Crisis services, and improve coordination with the PCP and Terros psychiatric provider.

Schedule

Full-Time: 40 hours/week, Monday through Friday.

Location

40 E. Mitchell Dr., Ste. #100, Phoenix, AZ 85012

Benefits

Health & Insurance Benefits

• Multiple medical plan options, including a no-premium plan for employees and their families.
• Multiple dental plan options, including orthodontic coverage.
• Vision insurance.
• Group life and disability insurance.
• Pet insurance.

Financial Wellness

• 401(k) plan with company match.
• Interest-free medical line of credit.
• Financial education, planning, and support resources.
• Monetary company contribution toward eligible benefits.
• Bilingual pay differential.

Time Away & Work-Life Balance

• Generous Paid Time Off (PTO) – 3 weeks off in the first year.
• Paid Sick Time.
• 10 paid holidays annually.

Wellness & Family Support

• Comprehensive wellness program featuring wellness challenges, activities, and prizes.
• Employee Assistance Program (EAP) available to employees and their family members.

Professional Development & Education

• Ongoing professional growth and career development opportunities, including:
  • Scholarships.
  • Clinical supervision.
  • Continuing Education Units (CEUs).
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU).

Exclusive Employee Perks

• Trip Reduction Program.
• Access to the Working Advantage® Employee Discount Program, with savings on:
  • Gym memberships.
  • Car rentals.
  • Flights, hotels, movie tickets, and more.