Discharge Planner, Inpatient ATU (62088)

About the Role

As an integral member of a multidisciplinary team, the Inpatient Discharge Planner works collaboratively with the Acute Treatment Unit (ATU) team to oversee, organize and/or coordinate discharge planning.

Responsibilities

• Meet with clients on a daily basis
• Conduct safety planning and ensure it is occurring and/or reviewed every 24 hours
• Review, verify, and track the completion of all paperwork in accordance with compliance regulations, including legal paperwork
• Schedule follow-up appointments
• Coordinate discharge communications and transportation arrangements
• Support and/or conduct Utilization Management (UM) as needed
• Maintain working knowledge of Diversus Health programs and external community resources
• Participate in client de-escalation as needed
• Conduct relevant team-based or evidence-based skills groups
• Accurately document participation in Electronic Medical Records (EMR)
• Assist with monitoring of clinical and environmental risk issues, consistently following all safety procedures including Q15 watches, line of sight checks, safety checks, monitoring of utensils, pencils, and contraband on the unit, and conducting one-to-ones per provider orders
• Support nursing staff in the client admissions process including storage of client's personal property and associated documentation, and orienting clients to the unit
• Interact with clients on the unit while maintaining healthy therapeutic boundaries
• Assist in the supervision of the ATU visitation process, assuring appropriate documentation/consents have been completed
• Report any issues or concerns to the charge nurse on duty
• Help providers with daily client care and discharge duties within scope of role, including patient education, outreach, crisis response planning, coordination of continued care and transportation, processing the return of personal items, and follow-up telephone calls within 48 hours of discharge
• Aid in the monitoring of patient nutritional intake and accurately document intake in EMR
• Assist in maintaining a safe and secure environment for staff and clients
• Use trained skills of Handle with Care in safely managing crisis situations with escalated clients and respond according to approved protocols for crisis situations and restraint/seclusion events
• Actively engage in team meetings, in-service trainings, and supervisory sessions as required
• Complete compliance and other applicable trainings within required time frame
• Perform other various shift duties as assigned by management
• Foster an environment of teamwork within the unit, the LAS system, and with community partners

Qualifications

• Bachelor's Degree in a behavioral health or healthcare related field required
• Two (2) years of professional work experience or volunteer experience in a behavioral health field; acute care setting strongly preferred
• Desire to work with people who have mental illness
• Knowledge of community resources preferred
• A thorough understanding of systems of care and integrated care (physical and behavioral health)
• Excellent organizational and team leadership skills
• Ability to take initiative and use critical thinking to independently problem solve
• Excellent verbal and written communication skills
• Ability to accurately communicate, implement and document the services provided to clients in addition to easily building rapport with clients and other team members
• Proficient computer skills, to include Microsoft Suite, with the ability to type 25+ w.p.m. for the input and output of client information, using electronic medical records

Skills

• Master's Degree preferred

Benefits

• Exceptional Health Benefits (medical, dental, vision) – comprehensive coverage for you and your family's health needs
• 401(k) Company Match with 4% fully vested – planning for your future made easier
• Generous Vacation & Sick Time – because work-life balance is essential for your well-being
• Paid Long-Term Disability Coverage – peace of mind for those unexpected times when you need it
• Paid Holidays including 3 Floating Holidays – take the time you need to recharge on your terms
• Employee Assistance Program – including free therapy access to support your mental health
• Professional Development Funds – we invest in your growth through courses, conferences, and certifications
• Robust Training Program – get the skills and knowledge you need to excel in your career
• Second Language Monthly Bonus (subject to assessment) – for those with bilingual skills, earn extra for your ability to connect with more individuals

Schedule

40 hours per week, schedule set by supervisor