Discharge Planner - Case Management - Full Time 8 hours Days (8:00AM to 4:30PM) (Non-Union, Non-Exempt)

Job Accountabilities

• Completes initial discharge plan, per CMS Conditions of Participation, providing appropriate level of intervention and making referrals as necessary.
  • The initial discharge plan must be co-signed by an RN Case Manager or LCSW.
• Reviews the psychosocial situation and discharge planning resources as requested, and provides information to Case Managers, Social Workers, and healthcare team.
• Collaborates with community resources, agencies, and facilities to provide a smooth transition of care from hospital to community, ensuring timely and cost-effective arrangements.
• Makes sure patient progress is monitored against the discharge plan in collaboration with Case Managers and other healthcare team members.
• Works collaboratively with Case Managers, Social Workers, Resource Specialists, and staff nurses to complete discharge planning.
• Works closely with patients and families to complete discharge planning.
• Provides resources to patients and families as requested to meet payor requirements for communication and documentation.
• Delegates insurance issues to the Financial Counselors.
• Provides patients with the Important Message from Medicare (IMM letter), Medicare Outpatient Observation Notice (MOON) and Outpatient Observation Notice (OON) as needed, along with any other required notifications.
• Recognizes the need for Case Manager and Social Worker collaboration for complex cases and issues and alerts them of potential or actual issues.
• Responds quickly and appropriately to situations, taking responsibility to solve problems.
• Uses hospital resources judiciously, with the approval of the department Director, Manager, House Supervisor or Executive.

Education & Experience

• High School or equivalent preferred
• Bachelor’s Degree in social work preferred
• Prefers 1 year in an acute health care setting, or if a new graduate, field placement experience in an acute health care setting.

Knowledge, Skills & Abilities

• Exemplary communication, coordination, and problem-solving skills, with emphasis on customer service toward patients, families, community providers and payors.
• Type a minimum of 40 wpm preferred.
• Strong computer skills.
• Ability to manage activities and multiple priorities within complex systems.
• Tolerance for ambiguity, uncertainty, and change.
• Ability to function in unstructured environments.
• Ability to think creatively while keeping safety as the priority.

Licenses/Certifications

• Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Workplace Violence Training Program within 6 months of hire.
• Prefers Licensed Vocational Nurse - LVN (CA DCA)

Pay Transparency

• The hourly rate range for this position is $29.00 - $45.20.

JOB SUMMARY

• This position involves discharge planning evaluations and interventions with patients/families under the direction of Case Managers and Social Workers.
• Under the direction of clinical staff, the Discharge Planner performs multiple activities that support the movement and transitions of patients out of the acute care hospital setting, using current knowledge of hospital processes and community services.
• Serves as a liaison to external case managers, review organizations, insurance companies, and around discharge planning.
• This position requires flexibility of days and hours.