Discharge Planner

About the role

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care across the nation and transforming lives through comprehensive treatment.

Responsibilities

• Initiates discharge planning for patients, working closely with the treatment team to schedule appropriate after care appointments and communicate with referral sources.
• Carefully coordinates, conducts, and implements discharge planning for patients at the levels of care being provided upon discharge.
• Works as a part of the treatment team and maintains effective communication with teammates and community resources, ensuring accountability for services provided.
• Provides appropriate and timely discharge planning from the facility, working closely with Utilization Review staff to maximize reimbursement and maintain appropriate census at each level of care.
• Creates and maintains relationships with referral sources and community agencies providing services to persons with substance abuse and co-occurring mental health disorders, as well as, identifies the need to return clients to referral source at time of discharge.
• Accurately assesses patient's financial resources, including insurance benefits, and coordinates transitions to providers or other referral sources as deemed appropriate.
• Documents and completes discharge plan in EHR, completing final documentation within two working days of discharge.
• Functions as a member of a multidisciplinary treatment management team and the clinical department.
• Ensures a discharge plan, including stable housing, is set in place before discharge.
• Provides exceptional customer service to all internal/external customers with rapid response to inquiries and concerns & support facility internal and external customer service standards.
• Attends team meetings and completes all training courses timely as required.
• Performs other duties as assigned.

Requirements

• Bachelor’s Degree from an accredited college or university, in related field; applicable experience may be substituted for a degree.
• 3-5 years clinical case management/discharge planning experience.

Qualifications

• None specified.

Skills

• Strong communication skills.
• Ability to work effectively in a team environment.
• Knowledge of substance use disorder treatment and recovery.

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• SUBSTANCE USE DISORDER TREATMENT AND RECOVERY LOAN REPAYMENT PROGRAM (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Pay

Competitive salaries.

Schedule

7:30 - 3:30 M-F