Disaster Restoration Sales Representative
ServiceMaster RRH · Chesapeake, VA · 2 days ago
Sales$50k–$60k/yrFull-time
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access.
About the role
Disaster Restoration SALES position. Manages relationships with current customers and referral sources. Prospects for additional revenue opportunities.
Responsibilities
- Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
- Prospects and develops new sales leads in assigned verticals
- Create, manage, and maintain key relationships with insurance agents, adjusters, and other key relationships
- Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
- Prepares documents for job file reviews with current and prospective clients
- Documents and reports on key referral-source relationships weekly and monthly
- Participates in collections efforts with non-residential customers when necessary
- Resolves issues with customers
Requirements
- High school graduate or equivalent; college degree preferred
- 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
- 6-12 months of sales experience or prior sales training is highly desired
- Valid Driver's License and satisfactory driving record
- Good verbal and written communication skills
- Good customer service skills
- Highly motivated, strong work ethic and enjoy the selling process
- Build rapport easily and establish trust, leading to lasting customer relationships
- Can effectively present information to customers one-on-one and in small groups
- Good aptitude for basic math—necessary for doing calculations related to the sales process
- Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
- Some work required outside of traditional working hours to network and represent the company at business social events
- Skilled using social media and other web-based sales tools
- Background check required to company standard—no felonies
Physical Demands and Working Conditions
- Must be prepared to move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
- Sit and stand for long periods of time while using office equipment such as computers, phones, etc.
- Express or exchange ideas with others quickly, accurately, and receive and act on detailed information
- Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen, and expansive reading
- Be exposed to various inside working conditions: the change of building environment such as with or without air conditioning and heating
Pay
$50,000.00 - $60,000.00 per year
Schedule
Normal business hours are Monday-Friday 8am-4:30pm
Benefits
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance