DISASTER RECOVERY ARCHITECT

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

About the role

The Department of Economic Security, Division of Technology Services (DTS), is seeking an experienced and highly motivated professional to join our team as a Disaster Recovery Architect. This position will proactively solve unique and complex systems problems, performing system analysis and design, operations and maintenance, security, systems management, technical support, and resource management. The Disaster Recovery Architect is responsible for planning, coordinating, and executing the restoration of vital systems and data after a natural or human-made disaster, coordinating with Division leaders, teams of engineers, technicians, and other IT professionals to ensure the organization can quickly recover from any type of disruption. This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meetings of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Responsibilities

• Work with business subject matter experts to develop and document business DR requirements, business risks, solution testing, and IT support requirements.
• Establish and maintain regular DR communications, along with command and control plans.
• Review and document technology requirements for remote access and remote support activities.
• Champion statewide DR collaboration in order to drive cost efficiencies.
• Assist business units with the coordination of agency business impact assessments, DR exercises, and managing of recovery events.
• Assist with post-mortem discussions to resolve DR testing issues.
• Assist DES Divisions with interpreting rules and regulations applicable to the agency pertaining to DR.
• Continued follow-up of agencies IT business needs for DR.
• Maintain accurate master copies of DR procedures.
• Coordinate and facilitate meetings of State agencies' DR teams to assist with documenting the strategic DR goals to meet State of Arizona's business continuity and recovery requirements, along with capabilities for remote support.
• Ensure continuous evaluation of the DR program to identify opportunities for strategic improvement or mitigation of business interruption and other risks.
• Periodic cost assessments of DR options available to business, including mass communications and preparedness solutions.
• Participates in projects by evaluating infrastructure and applications as they relate to DR to reduce security risks and enhance the Agency's overall security posture.

Requirements

• Bachelor’s degree or 10 or more years of experience in systems engineering, systems architecture, and systems design (or equivalent experience).
• Applicants must apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets DES requirements for a Level One card.
• If the position requires driving or the use of a vehicle as an essential function, the following requirements apply:
  • Possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks.
  • Maintain acceptable driving records and complete all required driver training.
  • If operating a personally owned vehicle on state business, maintain the statutorily required liability insurance.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Qualifications

• Knowledge of all infrastructure technologies, evaluating and testing emerging technologies, installing and repairing PC hardware and software, and advanced information system configuration management.
• Systems Administration skills including data replication, data backups and restoration, servers, etc. (All equipment and technologies that would need to be restored in the event of a disaster).
• Managing large enterprise-wide projects.
• Skills in solving conflict, maintaining confidentiality, listening to others, interpersonal, written and oral communication, and working collaboratively in teams and across organizations.
• Building strong relationships inside and outside the organization, expert troubleshooting, and remaining open to others' ideas while trying new things.
• Ability to balance, prioritize, and organize multiple tasks, synthesize feedback, and adjust plans accordingly.
• Develop and write technical documentation, apply creative solutions to business problems to ensure business needs are most effectively met, and demonstrate expertise in advanced information system configuration management.
• Take a customer-centric approach to problem solving; solicits customer feedback to improve service.

Pay

$96,000 - $106,000

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans.
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
• 10 paid holidays per year.
• Paid vacation and sick time.
• Paid Parental Leave - up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan.
• Wellness plans.
• Tuition Reimbursement.
• Stipend Opportunities.
• Infant at Work Program.
• Rideshare and Public Transit Subsidy.
• Career Advancement & Employee Development Opportunities.

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.