Director, Warehouse Operations (Operational Readiness) - (Brownsburg, IN Onsite)
HarperCollins Publishers · Brownsburg, IN · 1 mo ago
Management$130k–$160k/yrFull-time
Responsibilities
- Phase 1: Operations Readiness & WMS Implementation
- Ensure the warehouse is fully prepared to operate efficiently under the new WMS (MAWM).
- Lead and execute Unit Testing, System Integration Testing, and User Acceptance Testing.
- Identify and recommend WMS configuration and process improvements to increase operational efficiency.
- Drive department physical readiness, including layout, equipment and supplies.
- Develop and formalize SOPs and training materials aligned to actual system behavior.
- Design department level reporting to support daily execution and leadership visibility.
- Provide slotting strategy support to improve pick efficiency and space utilization.
- Support Labor Management (LM) standards, reporting, and supervisor enablement.
- Partner with Operations and IT to resolve issues and drive go live readiness.
Qualifications
- Bachelor’s degree in Supply Chain Management, Business, Operations, or equivalent experience preferred.
- 8 to 10 years of progressive leadership experience in large-scale warehouse, distribution, or fulfillment operations, with at least 3 to 5 years at management level.
- Strong expertise in warehouse management systems, workforce management systems, and labor planning.
- Extensive knowledge of warehousing, and distribution best practices.
- Strong financial acumen and budgeting skills.
- Strong analytical/problem solving skills to solve complex problems, generate ideas, and develop creative solutions.
- Proven ability to leverage technology and automation to drive efficiency and improve supply chain performance.
- Exceptional leadership skills with the ability to select, coach, develop, engage, and retain a team of salaried and hourly employees.
- Experience managing large-scale workforces in a 24/7, high-volume environment.
Pay
The salary range for this position is $130,000-$160,000.