Director Warehouse Operations
Our Global Medical Products & Distribution business segment is currently looking for a Director of Warehouse Operations to lead and support the day-to-day operations for our Fife Distribution Center located outside Seattle, Washington. This leader will have financial and operational responsibility for a 235,000 square foot Distribution Center and oversight for our Anchorage, AK facility. The Fife Distribution Center services hospitals and surgery centers in the Seattle and Portland areas.
The successful candidate will have direct or indirect responsibility for roughly 100 Distribution employees, as well as oversight and dotted-line responsibility for the Penske-managed private fleet, which includes 1 manager and 20 drivers, along with associated equipment. The pick and receipt volume out of the Fife facility is roughly 2.2 million annually.
Responsibilities
- Directs daily activities including receiving, warehousing, inventory control, and shipping to maximize space and efficiency.
- Develops and implements warehouse strategies, including continuous improvement, workflow design, and technology adoption to improve productivity.
- Recruits, trains, manages, and mentors warehouse managers, supervisors, and staff, fostering a culture of teamwork, accountability, and trust.
- Optimizes efficiency, safety, and quality while ensuring compliance with OSHA regulations, sanitation standards, and company policies to maintain a safe working environment.
- Ensures employees have access to safe, reliable, and efficient equipment to perform distribution functions; implements programs, policies, and strategies to improve productivity and optimize space utilization.
- Owns site P&L, develops operating budgets, manages labor costs, controls expenses, and prepares reports for senior management.
- Monitors key performance indicators (KPIs) to evaluate performance and implement improvements.
- Leads, mentors, and develops warehouse teams to adopt a mindset of continuous improvement and safety; identifies and implements opportunities to improve facility operations through established standards, innovation, and creative problem-solving while managing multiple competing priorities.
- Acts as a primary point of contact for customers, ensuring high-level responsiveness and building trust; ensures all logistics activities meet or exceed contractual obligations.
- Nurtures key customer relationships, acting as the customer's advocate internally and fostering long-term trust.
- Drives cross-functional collaboration (e.g., sales, marketing, supply chain) to ensure consistent, efficient execution of projects.
- Performs additional duties as assigned.
Requirements
- Bachelor's degree in a related field, or equivalent work experience, preferred.
- Proven leadership capabilities, including the ability to manage diverse personalities and skill sets in a changing environment.
- Experienced site leader who enjoys being visible and engaged.
- Strong ability to lead, motivate, develop, and manage teams, fostering accountability and continuous improvement.
- Exhibits deep customer focus through a history of successful, high-impact customer engagements, cultivating long-standing relationships, and being recognized as a go-to leader for resolving critical customer concerns.
- Hands-on experience overseeing daily warehouse operations including inventory control, order fulfillment, shipping/receiving, and labor planning.
- In-depth understanding of OSHA regulations, safety programs, quality, and compliance standards.
- Experience with budgeting, cost control, and managing P&L.
- Excellent analytical, decision-making, and strategic planning skills to resolve complex issues and improve processes.
- Strong presentation, verbal, and written communication skills, including active listening, for onsite briefings and conflict resolution.
- Ability to lead change, drive continuous improvement, and implement process efficiencies (Lean, Six Sigma, or similar).
- Experience with warehouse automation and material handling systems.
- Ability to make sound, objective decisions in high-pressure situations.
- Ability to manage workflows, schedules, and resource allocation.
- Ability to travel 20%.
Pay
Anticipated pay range: $105,600 - $178,750. Bonus eligible: Yes.
Benefits
- Medical, dental, and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs