Director, UX & Product Design

About the Role

HireRight is redefining its design function and seeks a Director, UX & Product Design to lead this transformation. This role is a player-coach position, requiring both strategic leadership and hands-on design expertise. The primary focus is evangelizing design thinking globally, starting with the Product and Engineering teams and expanding to other departments. The role involves building reusable systems, such as component libraries, research practices, and AI-assisted workflows, to ensure consistent and impactful user experiences across HireRight’s products and services.

Responsibilities

• Design Systems & Scalable Capability: Build and govern HireRight’s design system, including components, patterns, and content standards. Align with Engineering’s front-end platform and create AI-assisted workflows for non-designers.
• Design Tooling & Vendor Management: Audit and manage design tools, prototyping, research, analytics, and accessibility tools. Collaborate with Procurement, InfoSec, and Finance on tool selection and roadmap.
• Craft, Quality, & Coaching: Set and maintain high standards for interaction, visual, content, and accessibility design. Coach designers, PMs, and engineers, and implement quality controls.
• Research, Continuous Discovery, & Measurement: Establish research standards, templates, and learning loops. Define UX health metrics and make user testing routine.
• Experience Strategy & Influence: Define a shared experience vision across candidate and employer journeys. Build regulated-experience guardrails and communicate design decisions effectively.

Qualifications

• Senior Leadership Experience: Substantial experience as a senior design leader with a track record of scaling design systems and practices.
• Systems Thinking: Proven ability to create and implement design systems, components, or practices that have been widely adopted.
• Player-Coach Range: Comfortable leading teams, working with peers, and presenting to leadership.
• Strong Current Figma Skills: Fluent in Figma with the ability to influence future tool choices.
• AI Fluency: Practical experience with AI tools in design workflows and understanding their limitations.
• Accessibility Depth: Proficiency in WCAG 2.1 AA standards and beyond, applied to shipped products.
• Influence Without Authority: Ability to translate design decisions for diverse stakeholders across Product, Engineering, Compliance, Sales, and Operations.
• Bias Towards Action: Proactive and results-driven, with the ability to prioritize and execute effectively.

Nice to Have

• Experience building and implementing a design system from scratch.
• Creation of AI design templates, prompt libraries, and Claude skills with measurable impact.
• Experience in regulated or compliance-heavy domains (e.g., HR tech, financial services, healthcare).
• Designing for multiple audiences with different incentives.
• Enterprise B2B experience with complex workflows and configuration-heavy products.

Who This Role Is Not For

• Seeking a large reporting line.
• Uncomfortable with hands-on IC work.
• Prefers settled requirements and waits for direction.
• Strong on theory but lacks practical implementation experience.

What We Offer

• Medical, Dental, Vision insurance.
• Paid Life/AD&D Insurance, Short & Long Term Disability.
• Flexible Spending Accounts, 401K.
• Generous Vacation and Sick Program, 10 Paid Holidays.
• Education Assistance Program.
• Business Casual Attire, Generous Referral Program.
• Employee Discounts and Rewards.

All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. HireRight does not accept unsolicited resumes from search firms or staffing agencies.