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Director US Patient Advocacy Liaison

Lundbeck · Deerfield, IL · Yesterday
MarketingFull-time

SUMMARY

The Director, U.S. Patient Advocacy Liaison leads the development and execution of Lundbeck's U.S. patient engagement strategy, driving meaningful partnerships with patient advocacy organizations and ensuring patient perspectives inform business strategy across the organization.

ESSENTIAL FUNCTIONS

  • Develop and execute the annual U.S. patient engagement strategy, including priorities, partnership objectives, resource allocation, performance measures, and PAL goals.

  • Establish annual KPIs and Return on Engagement (RoE) measures and conduct regular reviews to assess progress and optimize performance.

  • Lead, coach, and develop Patient Engagement Liaison(s).

  • Directly manage a portfolio of strategic patient advocacy organizations and serve as Lundbeck's senior relationship lead for priority partnerships.

  • Oversee the collection, synthesis, and communication of patient, caregiver, and community insights across PEL(s).

  • Collaborate effectively with Corporate Affairs, Medical Affairs, HEOR, Commercial, Market Access, Clinical Development, and other internal stakeholders to align patient engagement activities with enterprise priorities and to ensure patient perspectives are incorporated into planning processes and organizational initiatives.

  • Lead the planning and strategic utilization of patient advocacy-related conferences, roundtables, advisory meetings, and community events.

  • Maintain oversight of patient advocacy funding, partnership investments, and engagement activities to ensure alignment with organizational priorities, budget expectations, and governance requirements.

REQUIRED EDUCATION, EXPERIENCE, and SKILLS

  • Accredited bachelor's degree

  • Minimum of 8+ years of progressive experience in patient advocacy, patient engagement, external affairs, medical affairs, corporate affairs, market access, or related healthcare/pharmaceutical functions.

  • People leadership experience, including coaching, performance management, and development of direct reports.

  • Collaborative, team-oriented leader with a commitment to patient-centered decision-making and organizational excellence.

  • Demonstrated experience developing and executing patient engagement or advocacy strategies within the biopharmaceutical, healthcare, or nonprofit sectors.

  • Proven success building and managing strategic relationships with national and regional patient advocacy organizations and other external healthcare stakeholders.

  • Experience leading cross-functional initiatives and influencing senior leaders across Medical Affairs, Commercial, Market Access, Corporate Affairs, Government Affairs, Clinical Development, HEOR, Legal, Compliance, and other matrixed functions.

  • Strong strategic planning, project management, and operational execution skills, including development and measurement of KPIs and business outcomes.

  • Excellent communication, presentation, facilitation, and executive influence skills.

  • Demonstrated ability to synthesize patient and stakeholder insights into actionable business recommendations.

  • Strong understanding of healthcare compliance requirements, including applicable FDA regulations, PhRMA Code, Sunshine Act, and company policies governing interactions with patient organizations.

PREFERRED QUALIFICATIONS, SKILLS and COMPETENCIES

  • Bachelor's degree in Life Sciences, Public Health, Healthcare Administration, Communications, Public Policy, Business, or a related field or Advanced degree (MBA, MPH, MS, PharmD, PhD, or other relevant graduate degree).

  • Minimum of 3+ years of people leadership experience, including coaching, performance management, and development of direct reports.

  • Established network and credibility within the U.S. patient advocacy and healthcare advocacy community.

  • Experience managing budgets, grants, sponsorships, and strategic partnership investments.

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