Director, US Credit Risk Process Management

What You’ll Be Doing

As a member of CIBC’s US Credit Risk Management team, you’ll lead the transformation of credit risk management data, analytics, and reporting operations. Specifically, you’ll:

• Lead the transformation of credit risk management processes, introducing agile principles to foster adaptability, speed, and collaboration.
• Design, implement, and tailor agile frameworks that align with organizational needs, ensuring teams adopt iterative, customer-centric, and value-driven approaches.
• Assess and redesign existing credit risk processes for efficiency, automation, and scalability, reducing manual interventions and bottlenecks.
• Facilitate cross-functional collaboration and consensus among diverse stakeholder groups to ensure alignment with business objectives and client needs.
• Embrace new ways of working that support effective management of credit and related products from a second-line perspective.
• Provide indirect leadership to teams of credit risk professionals, fostering a commitment to process optimization and operational excellence.

How You’ll Succeed

• Lead credit risk process transformation: Drive end-to-end transformation of credit risk management processes, introducing agile principles to foster adaptability, speed, and collaboration.
• Agile implementation: Design, implement, and tailor agile frameworks that align with organizational needs, ensuring teams adopt iterative, customer-centric, and value-driven approaches.
• Process optimization: Assess and redesign existing credit risk processes for efficiency, automation, and scalability, reducing manual interventions and bottlenecks.
• Stakeholder alignment: Facilitate cross-functional collaboration and consensus among diverse stakeholder groups to ensure alignment with business objectives and client needs.
• Change leadership: Inspire and guide teams to embrace new ways of working, supporting the adoption of digital tools, AI, and data science in credit risk management.
• Team empowerment: Coach, mentor, and develop team members, fostering an agile mindset and a culture of continuous improvement.
• Governance and controls: Ensure that process enhancements strengthen risk controls, reduce turnaround times, and eliminate duplication of effort, while maintaining compliance with all regulatory and internal standards.
• Strategic advisory: Advise senior leadership on process transformation strategies and agile best practices to support business growth and operational resilience.

Who You Are

• Bachelor’s degree in Business, Finance, Accounting, or a related discipline; advanced degree preferred.
• Minimum 15 years of progressive experience in credit risk management within a financial services environment; at least 5 years of hands-on experience introducing, implementing, or customizing agile frameworks within risk or operations teams.
• Deep knowledge of credit processes, including underwriting, adjudication, portfolio management, and reporting; extensive experience in strategic planning and project management, with a track record of identifying, developing, and implementing approved initiatives—preferably in credit risk or financial services.
• Strong people management skills, with a track record of developing high-performing teams and leading through influence across matrixed organizations; proficiency in process mapping, data analysis, and digital tools; solid understanding of analytics, data science, AI, and emerging technologies relevant to credit risk.
• Values matter to you; you bring your real self to work and you live our values – trust, teamwork, and accountability.