Director, University Health Services

Responsibilities

• Strategic and Operational Leadership
• Provides direction and support to a senior leadership team responsible for clinical, programmatic, and administrative functions.
• Uses data, assessment, and informed judgment to guide decision-making and continuous improvement efforts.
• Oversee and optimize core administrative and operational functions, including finance and information technology, ensuring effective infrastructure and service delivery.
• Financial and Administrative Oversight
• Provides leadership for the UHS budget, workforce, and administrative infrastructure.
• Oversees budget planning, forecasting, resource allocation, and long-range financial stewardship.
• Ensures responsible stewardship of university resources through effective financial controls, monitoring, and reporting.
• Technology and Information Systems
• Leads oversight of clinical, administrative, and analytic systems, including electronic health records and related technologies.
• Ensures compliance with HIPAA, FERPA, and University data security requirements, while advancing technology investments that improve access, efficiency, communication, and clinical effectiveness.
• Facilities
• Serves as a steward of the Frist Health Center, ensuring a safe, accessible, and welcoming environment for patients, staff, and visitors.
• Oversees space planning, renovations, and capital projects aligned with evolving clinical and programmatic priorities.
• Compliance, Quality, and Risk Management
• Maintains accountability for regulatory compliance, accreditation standards, patient privacy, clinical quality, and safety programs.
• Partner with University’s Office of Audit and Compliance and other campus stakeholders to strengthen internal controls, mitigate risk, and support a culture of continuous quality improvement.
• Qualifications
• Essential qualifications include a graduate degree relevant to healthcare leadership, ten or more years of progressively responsible leadership experience in healthcare, college health, or a related setting, including senior leadership responsibility within a substantial clinical operation, and demonstrated knowledge of healthcare operations, finance, compliance, quality improvement, and risk management.
• Preferred Qualifications include additional graduate preparation in a complementary field such as organizational psychology, social work, quality improvement, or leadership development, a doctoral degree in a related discipline, experience working in a highly selective residential university, academic medical center, or similarly complex healthcare environment, and familiarity with student health insurance programs and applicable regulatory requirements.