Jobs · Information Technology · Massachusetts

Director, Undergraduate Programs Office Undergraduate Programs and Records

Boston University · Boston, MA · 3 mo ago
Information Technology$86k/yrFull-time

About the role

The Director of the Undergraduate Programs Office (UPO) in the College of Engineering leads a team of professional advisors and administrative staff to manage a range of student-centered programs, events, and the College's undergraduate advising initiative.

Responsibilities

  • Evaluate and update practices as needs change, ensure all advisors are operating in a uniform manner adhering to College/BU policies, and share updates and important information with the undergraduate student body.
  • Work with College faculty to provide academic support and resources to engineering students, oversee current student publications, and coordinate with university offices to support UPO staff and solve student-related problems.
  • Contribute to general student advising staying current with the advising and academic environment.
  • Prepare the Annual Report for Undergraduate Programs.
  • Direct and manage recruitment and retention programs. Ultimate authority on recruitment efforts and strategies, including Spring Open House, Orientation, prospective tours, prospective student publications and visits.
  • Sets the strategy and vision for these programs, supervises the staff who execute these programs, and is ultimately responsible for making sure recruitment efforts are in keeping with the University's goals.
  • Provide final authority and approval on programs implemented by the UPO staff, including the peer mentoring programs, the Academic Standards Review, Specialty Housing, Tutoring Services, and milestone events (e.g. Order of the Engineer, Commencement, etc.).
  • Collaborate with College staff on promotional materials.
  • Manage student advising for the ENG Study Abroad programs and promote these among ENG students via university sponsored events and smaller, ENG-specific sessions.
  • Maintain records of course equivalencies and approvals and uphold ENG policies for ENG students abroad. Assist with trouble shooting academic issues that arise while students are abroad.
  • Advise exchange students.
  • Hire, train, supervise, and evaluate UPO staff members. Provide guidance on professional development as needed.
  • Facilitate communication between other College and University offices to make sure staff are aware of updates to policies and practices.
  • Chair and coordinate weekly staff meetings and schedule rotations.
  • Serve as liaison to University and College committees (e.g. College Undergraduate Committee, Advising Steering Committee, Advising Network Committee, and ad hoc committees as they arise).
  • Assess and execute current and future undergraduate support and programs.

Requirements

  • The ideal candidate will have a background and experience in higher education administration and student support.
  • Bachelor's degree with 5–8 years of relevant experience, or Master's degree with 3–5 years of relevant experience.

Qualifications

  • We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status.
  • We are a VEVRAA Federal Contractor.

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