Director, U.S. Commercial Communications

About the role

At PMI U.S., we are building a modern nicotine business—focused on helping make a future without cigarettes a reality in America. As the U.S. businesses of Philip Morris International, we are investing in new products, science, and capabilities to provide the approximately 25 million legal-age adults who still smoke with better alternatives. Our approach is rooted in innovation, responsible marketing, and a growing U.S. footprint that spans manufacturing, technology, and commercial operations across the country. That creates real opportunity. You’ll have the space to take ownership, develop new ideas, and contribute to work that is shaping our business and the category.

Our U.S. headquarters in Stamford, Connecticut, is at the center of it all—just steps from the Metro-North station with direct access to New York City, and connected to a national network of teams driving impact across the country.

Strategic Leadership

Develop and lead a comprehensive commercial communications strategy aligned to business priorities and growth objectives. Serve as the strategic communications partner to commercial leadership, shaping positioning and narrative. Lead the development and delivery of integrated communications plans for commercial initiatives, including product launches, market expansions and category education initiatives, with strict adherence to regulatory and corporate guidelines. Oversee message development, positioning, and consistent tone and voice across all commercial communications channels. Guide the creation of content across paid, earned, shared, and owned platforms, ensuring impact and alignment.

Media & External Engagement

Oversee proactive and reactive media relations for all commercial initiatives, including executive visibility and thought leadership. Lead coordination with agencies partners and external stakeholders to drive reach, credibility, and relevance. Lead internal communications tied to commercial operations, including leadership updates, key initiatives, and organizational changes.

Internal Alignment & Stakeholder Management

Collaborate closely with cross-functional partners—including marketing, sales, regulatory, operations, legal, and executive leadership—to ensure clear, consistent, and effective communications. Build, lead, and develop a high-performing commercial communications team, fostering a culture aligned with PMI DNAS. Serve as a member of the U.S. Communications Leadership Team, contributing to broader function strategy and direction.

Innovation & Future Ways of Working

Drive the integration of AI and digital communication workflows, in line with PMI’s AI Governance Plan and Generative AI prompting standards. Identify new tools, approaches, and channels to strengthen speed, precision, and effectiveness of communications.

Qualifications

• Bachelor’s degree in Communications, Marketing, Business Administration, or related field (Master’s preferred).
• Minimum of 15 years of progressive experience in corporate and/or consumer communications, with at least five years in a senior leadership role.
• Experience in commercial or product-focused environments, preferably in industries such as consumer goods, healthcare, or technology.
• Strategic thinking with a strong understanding of commercial business drivers.
• Exceptional written and verbal communication skills.
• Strong strategic planning, organization, and media relations capabilities.
• Proven ability to manage complex, cross-functional projects within a matrixed organization.
• Able to influence and collaborate across all levels of the organization.
• Experience with digital communication platforms and analytics tools.
• High emotional intelligence and adaptability in fast-paced environments.
• Leadership and team development skills.
• Fully fluent in English.
• Licenses and certifications required for the position.

Skills

• Strategic thinking and commercial business drivers.
• Exceptional written and verbal communication skills.
• Strong strategic planning, organization, and media relations capabilities.
• Ability to influence and collaborate across all levels of the organization.
• Experience with digital communication platforms and analytics tools.
• High emotional intelligence and adaptability in fast-paced environments.
• Leadership and team development skills.

Benefits

We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!

Pay

Annual Base Salary Range: $280,000-$350,000

Schedule

Hybrid work model is offered.