Jobs · Customer Service · Georgia

Director, Trust and Safety, Trusted Experiences, Google DeepMind

Google · Atlanta, GA · 1 mo ago
On-siteCustomer ServiceFull-time
We need to output HTML fragment with sections: About the role (maybe "About The Job" heading), Responsibilities, Requirements/Qualifications, Skills, Benefits, Pay, Schedule (if present). We must not repeat job title. Remove boilerplate: EEO, legal, accommodation, etc. Also remove duplicated lines. Keep all substantive info. Let's parse the posting. Content: - Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include: Health, dental, vision, life, disability insuranceRetirement Benefits: 401(k) with company matchPaid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employmentSick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeksBaby Bonding Leave: 18 weeksHolidays: 13 paid days per year Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA; New York, NY, USA; Seattle, WA, USA; San Francisco, CA, USA; Washington D.C., DC, USA. - Minimum qualifications: Bachelor’s degree or equivalent practical experience.15 years of experience working in the tech industry or a research, policy, legal, or operations field.Experience leading global teams, working across multiple regions. Preferred qualifications: Advanced degree (e.g., Master's, PhD, MBA) in a related field (e.g., Analytical, Technical, Legal, Operations Management).Experience leading cross-functionally with multiple senior stakeholders and an ability to influence at all levels of the organization.Ability to apply systems thinking to analyze complex problems, identify interdependencies, and develop holistic solutions with high business impact.Exceptional executive communication skills and judgment to partner effectively with senior leaders, functions and influence end-to-end design, launch, and enforcement outcomes. Ability to synthesize information to bring clear recommendations to drive decision-making and impact inline with T&S business goals. - About The Job Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages. - Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $264000 - $366000 (USD) + 30% bonus target + equity + benefits - Responsibilities: Learn more about benefits at Google . Work closely with a global team to drive the responsible launch of GenAI models and products in partnership with internal and external stakeholders, defining metrics, strategic planning, and development for the team. Drive strategic abuse prevention solutions and scaled enforcement through automation and innovation, enabling ML technologies to scale, building analyst teams, partnering with senior executive stakeholders and information advocacy during challenging times. Manage abuse prevention, risk assessment, mitigation and enforcement on policies and guidelines for GDM products. Drive organizational-wide impact and be committed to the mission of enhancing trust with our users and protecting them from abuse. Lead and influence decision-making for organizational strategies across a senior stakeholder team.Foster an innovative culture for a global team, drive execution, attract and develop existing leaders toward their career goals. - Also there is a line: "Google is proud to be an equal opportunity workplace..." which is boilerplate to remove. - Also "See also Google's EEO Policy..." remove. - Also "If you have a disability..." remove. - Also "Learn more about benefits at Google ." maybe part of responsibilities? It's a sentence but seems like a link placeholder; we can keep as part of responsibilities? It says "Learn more about benefits at Google ." Might be considered boilerplate? It's a generic line. Probably remove as it's not substantive responsibility. We'll drop it. - Also "Note: By applying to this position you will have an opportunity to share your preferred working location from the following: ..." This is location options; could be considered metadata but not job ID. Could be included as a short paragraph maybe under a section? Not a heading. We could include as a paragraph under maybe "Location" but we don't have a heading for location. The instruction: do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include location note as a short paragraph maybe after benefits or after About the Job. Probably include as a paragraph. - Also "Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act." This is a legal statement but maybe considered boilerplate? It's about fair chance. Might be considered EEO/legal boilerplate. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is legal/fair chance statement; likely considered legal boilerplate. Should remove. Also "In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees." That's also legal. Remove. Thus we keep substantive: Benefits list, Minimum qualifications, Preferred qualifications, About The Job, Pay, Responsibilities, Location note. We need sections: About the role (use heading

About the role

maybe). Responsibilities (

Responsibilities

). Requirements/Qualifications (

Requirements

or

Qualifications

). Skills maybe combine with qualifications? Could have Skills section if there are skill statements. We have many skill-like statements in qualifications: Ability to apply systems thinking, Exceptional executive communication skills, Ability to synthesize information. Those could go under Skills. But we can also put them under Qualifications. The instruction: Prefer a few substantive sections over many thin ones. So maybe combine Requirements and Skills into one Qualifications section. But we have both minimum and preferred qualifications; we can put them under Qualifications. We need Benefits section if present: yes we have benefits list. So

Benefits

with
  • items. Pay section: yes we have pay range. So

    Pay

    with

    . Schedule: not present (no mention of work hours). So omit. We also might need a short paragraph for location note. Could be placed after Benefits or after About the role. Not a heading. We must not repeat job title. No markdown. Let's craft HTML. Structure:

    About the role

    Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

    Responsibilities

    • Work closely with a global team to drive the responsible launch of GenAI models and products in partnership with internal and external stakeholders, defining metrics, strategic planning, and development for the team.
    • Drive strategic abuse prevention solutions and scaled enforcement through automation and innovation, enabling ML technologies to scale, building analyst teams, partnering with senior executive stakeholders and information advocacy during challenging times.
    • Manage abuse prevention, risk assessment, mitigation and enforcement on policies and guidelines for GDM products.
    • Drive organizational-wide impact and be committed to the mission of enhancing trust with our users and protecting them from abuse.
    • Lead and influence decision-making for organizational strategies across a senior stakeholder team.
    • Foster an innovative culture for a global team, drive execution, attract and develop existing leaders toward their career goals.

    Qualifications

    Minimum qualifications:

    • Bachelor’s degree or equivalent practical experience.
    • 15 years of experience working in the tech industry or a research, policy, legal, or operations field.
    • Experience leading global teams, working across multiple regions.

    Preferred qualifications:

    • Advanced degree (e.g., Master's, PhD, MBA) in a related field (e.g., Analytical, Technical, Legal, Operations Management).
    • Experience leading cross-functionally with multiple senior stakeholders and an ability to influence at all levels of the organization.
    • Ability to apply systems thinking to analyze complex problems, identify interdependencies, and develop holistic solutions with high business impact.
    • Exceptional executive communication skills and judgment to partner effectively with senior leaders, functions and influence end-to-end design, launch, and enforcement outcomes.
    • Ability to synthesize information to bring clear recommendations to drive decision-making and impact inline with T&S business goals.

    Benefits

    • Health, dental, vision, life, disability insurance
    • Retirement Benefits: 401(k) with company match
    • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
    • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
    • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
    • Baby Bonding Leave: 18 weeks
    • Holidays: 13 paid days per year

    Pay

    US: $264,000

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