Director, Treasury & Deposit Operations

About the role

Climate First Bank is seeking an experienced Director of Deposit Operations & Treasury Management to serve as the primary owner and subject matter expert for the Bank's Deposit Operations and Treasury Management Operations. The Director of Deposit and Treasury Operations is responsible for overseeing all business functions related to Deposit and Treasury Management Operations Services & Support. Responsibilities include the synchronization of daily back-office operations, wires, ACH’s, core system processing, and other related departments. The ideal candidate will have a strong understanding of banking operations and excellent leadership skills. This individual will partner closely with senior leadership to ensure the bank’s operations departments are set up to support growth, risk management, customer experience, and operational efficiency.

Responsibilities

• Lead day-to-day operations for all deposit operations functions, including but not limited to: Deposit account onboarding and maintenance, wires, debit card operations, ACH, Check processing and returns, and online banking.
• Lead the Treasury Management team and maintain responsibility for commercial treasury management operations.
• Plan operational improvements, resolve operational problems, and take corrective action to ensure effective operations.
• Determine staffing requirements; oversight of selection, development, and management of staff; direct training and development of staff to ensure operational depth and maximize use of strengths and abilities.
• Assist in the development of the department budget, monitor expenditures, and explain variances.
• Develop and maintain all department policies and procedures. Ensure compliance with department procedures and control standards, adjusting existing and/or implementing additional controls as needed.
• Coordinate department preparation and short/long-term responses to internal and external audits and exams.
• Manage Treasury Management and Deposit Operations responsibilities related to conversions, project plans, product enhancements and implementations, process integration with other departments, and Treasury Management and Deposit Operation’s disaster recovery plan(s).
• Coordinate with other departments on the implementation of new products and services.
• Remain knowledgeable of banking industry trends or issues in order to assist in the assessment of needs and opportunities for service enhancements or new products.

Requirements

• Bachelor’s Degree strongly preferred.
• 10+ Prior banking experience required.
• Experience leading diverse teams from entry level to middle manager.
• Sound education in financial products and services, banking regulations and laws.
• Strong accounting and math skills.
• Ability and desire to thrive in a fast-paced, high-pressure environment with frequent routine changes.
• Ability to multi-task and prioritize with ease.
• Highly organized self-starter with impeccable attention to detail and the ability to complete assignments with little oversight and supervision.
• Effective communicator with strong active listening skills, excellent writing and speaking skills and the ability to compose professional correspondence.
• Must be able to communicate tactfully and empathetically with customers, employees, and Bank management.
• Proficient in the Microsoft Office suite of products to include Word, Excel, Outlook as well as other software used in the department.

Qualifications

Required

• Bachelor’s degree; equivalent banking experience may be considered.
• 10+ years of banking experience.
• Minimum of three years of management experience.
• Strong understanding of deposit operations, loan operations, general ledger, treasury management, digital banking, and banking compliance requirements.
• Ability