Director, U.S. Payroll Operations
Overview
This position directs the activities of multiple tightly integrated teams within the U.S. Payroll department responsible for paying over 60,000 employees. The position is responsible for directing the following teams and activities:
- Processing team which provides daily support to all our employees in preparation for each payroll cycle.
- Systems operations team which is responsible for all payroll job scheduling and execution, table maintenance, system testing, and systems development, process improvement and system optimization.
- Tax team which takes ownership for all payroll tax related matters including filings, payments and audits.
Job Description
Direct a staff responsible for the core processing activities required to prepare for each payroll cycle. This includes employee file maintenance, reviewing audit reports, providing daily support to the field for both PeopleSoft and Kronos, processing special payment requests, and handling daily off-cycle (manual) check requests. Responsible for coordinating all expatriate and inpatriate activity.
Success Profile
Direct a staff responsible for the planning, scheduling, coordination, and execution of all payroll system processes in both the Workday HR/Payroll and Kronos applications.
Rewards
Direct the execution of all payroll project and enterprise-wide initiatives, including working with the payroll management team to establish appropriate priorities. Work closely with IT to monitor the progress of all Quality Center requests and provide support and guidance to IT.
Connect
Ensure project documentation and deliverables conform to process standards and meet business and operational requirements. Direct testing activities to ensure systems operate according to specification. Monitor project work plans and timelines.
Qualifications
- 10+ years of Payroll experience, including managing projects in a large organization (5,000 employees or more).
- Must have 5+ years supervisory experience, preferably supervising at least 3 people.
- Strong knowledge of payroll concepts and processes.
- Strong understanding and working knowledge of the Workday HR/Payroll application.
- Strong working knowledge of the Kronos timekeeping system.
- Basic understanding of the general ledger and payroll taxes in a multi-state environment.
- Strong knowledge and comfort with systems applications, including advanced functionality with Microsoft Office.
- Proven ability to identify problems and take initiative to implement corrective action.
- Ability to continuously think of ways to perform job duties more efficiently and effectively.
- Exceptional communication, organizational, customer service, interpersonal and analytical skills.
- Experience in a high volume and multifaceted environment is required with the ability to meet deadlines.
- Strong focus on controls and adherence to all established policies and procedures.