Director, Travel Agency Partnerships

Responsibilities

• Own and execute the Agent Program strategy through targeted marketing and campaigns
• Define and track key performance metrics for program effectiveness
• Build and deepen relationships with Agency Partners to identify growth opportunities
• Manage the business development pipeline for new and existing partners
• Develop growth strategy utilizing a multi-channel approach
• Continuously improve internal processes for account registration and reporting
• Develop and iterate agent training materials to enhance engagement

Qualifications

• 10+ years of Travel Agency experience in strategy and business development
• Deep knowledge of Travel Agencies' booking systems and user experience
• Experience developing and delivering training materials
• Excellent analytical and presentation skills
• Superior written and verbal communication skills
• Proven ability to manage concurrent priorities under pressure
• Methodical problem-solving skills with a continuous improvement mindset
• Demonstrated experience managing direct reports and team development
• Bilingual in English and French or Spanish is a plus