Director Transportation

About the role

The Director, Transportation at HEINEKEN USA Inc. will lead logistics initiatives and supply chain performance, collaborating with vendors to meet safety, service, cost, and sustainability goals. They will manage and optimize over 40,000 annual shipments while ensuring SLA compliance.

Responsibilities

• Lead the execution of the Inland Transportation strategy.
• Ensure end-to-end Logistics Supply Chain performance and daily execution excellence.
• Manage vendor-facing strategic review meetings to promote safety, service, quality, cost, and sustainability.
• Collaborate cross-functionally with colleagues inside the HUSA Operations group.
• Anticipate and manage capacity constraints, operational challenges, and regulatory compliance.
• Communicate relevant risks and opportunities proactively across HUSA Operations.
• Develop and maintain Logistics SOPs, process mapping, and best practices.
• Support Senior Director of Logistics in delivering targets and multi-year strategic glidepath.
• Bring the outside in by sharing Transportation market trends.
• Drive initiatives to provide premium, segmented service to top distributors.
• Liaise with Distributors for logistics coordination and gap analysis.
• Collaborate with Distributors through continuous improvement initiatives and business reviews.
• Support the Customer Value Pillar, leading cost-to-serve and service improvement initiatives.
• Own vendor relationships to elevate Transportation Logistics Service Partner (LSP) maturity.
• Manage vendor KPI performance and conformance to contract SLA standards.
• Coordinate regular vendor reviews and QBRs including joint improvement plans.
• Evaluate current logistics processes to identify areas for improvement in logistic carbon footprint.
• Collaborate with vendors, customers, and internal teams to promote sustainable practices.
• Establish pipeline of sustainability initiative implementation, budgeting, and impact tracking.
• Lead Logistics projects and serve as the SME to support other functional projects.
• Hold self and project teams accountable for deliverables and execution to project goals.

Qualifications/Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, Operations, Engineering, or a related field.
• 5-8+ years’ Logistics experience, preferably within Consumer Packaged Goods (CPG) or Alcohol Beverage Industry.
• Proven track record in KPI management through effective continuous improvement.
• Strong network analysis skills to interpret complex data and deliver actionable insights.
• Project management and organizational skills with the ability to manage multiple priorities.
• Excellent communication and presentation skills to lead, influence, and motivate cross-functional teams.
• Proficient in ERP systems (SAP) and data analytics tools (e.g. Power BI).
• Technical proficiency in Transportation Management Systems (e.g. OTM).
• Strong financial acumen, data savviness, and ability to manage up.
• Change catalyst with a curiosity to explore new technologies.
• Travel 10%.

Preferred Qualifications

• Knowledge of end-to-end Logistics Operations, including but not limited to Ocean, Road Transportation, Rail, Customs, Warehousing, and Return Logistics.
• Certification in supply chain management or logistics (e.g., APICS, CSCMP).
• Lean Six Sigma certification.
• Technical proficiency in Warehouse Management Systems.
• Familiarity with sustainable logistics standards and regulations.