Director, Technology & Product Finance

Job Summary

About the role

The Director of Technology & Product Finance plays a pivotal role in shaping how Ticketmaster North America invests in technology and product development. Reporting to the VP, Partnership Finance, this role is highly visible and directly impacts the deployment of technology investments to drive scalable growth and innovation.

Responsibilities

• Strategic Finance Partnership
• Partner with senior leadership across Engineering, Product, and Design to shape technology and product investments.
• Translate financial and operational data into actionable insights that shape investment decisions.
• Connect roadmaps and initiatives to measurable financial outcomes (e.g., revenue impact, cost efficiency, scalability).
• Advise on investment decisions, trade-offs, and resource prioritization across the technology portfolio.
• Lead annual planning, forecasting, and monthly financial performance reporting for Engineering, Product, and Design organizations.
• Manage key cost drivers including headcount, infrastructure, vendor spend, and operating investments.
• Support investment decisions across engineering and product initiatives.
• Guide financial evaluations of technology investments to assess ROI and strategic alignment.
• Own tooling that tracks engineering investment allocation and capitalizable development work.
• Identify and analyze cost drivers across engineering and infrastructure, aligning operational activity and product usage with consumption-based technology spend (e.g., cloud and platform services).
• Lead, mentor, and develop a high-performing technology finance team supporting the Delivery organization.
• Drive improvements in financial processes, reporting, and analytics to strengthen investment discipline.

Requirements

• 8-12+ years of experience in FP&A, strategic finance, investment banking, or consulting.
• Experience partnering with engineering, product, or technology leadership on investment decisions and resource prioritization.
• Experience evaluating technology investments, including software development and ROI analysis.
• Strong understanding of technology cost structures, including engineering headcount, infrastructure, vendors, and software development & capitalization.
• Experience managing financial planning for large or complex technology investment portfolios.
• Strong financial modeling and analytical skills with the ability to synthesize complex data.
• Excellent executive communication and stakeholder management skills.
• Experience with ERP systems and BI tools supporting planning and reporting.
• Bachelor’s degree in Finance, Economics, Engineering, or related field (MBA or CPA preferred).
• Knowledge of coding languages such as SQL, or use of AI would be a plus.

Qualifications

• Strong financial modeling and analytical skills.
• Ability to communicate effectively with both technical and non-technical audiences.
• Experience leading and mentoring a high-performing team.
• Proven ability to adapt to change and continuously seek opportunities to improve processes.

Skills

• Build strong partnerships and influence senior stakeholders through clear, data-driven insights.
• Demonstrate strategic thinking and sound judgment in complex, ambiguous environments.
• Communicate effectively with both technical and non-technical audiences.
• Lead with accountability while developing and empowering high-performing teams.
• Adapt quickly to change and continuously seek opportunities to improve process.

Benefits & Perks

Through our 'Taking Care of Our Own' program, we provide benefits across six key pillars: HEALTH, YOURSELF, WEALTH, FAMILY, CAREER, and LIFE AT TICKETMASTER. Equal Employment Opportunity is also a priority at Ticketmaster.

Pay

$180,000.00 USD - $225,000.00 USD

Schedule

Full time, Permanent