Director, Technical Publications

Corelight

Corelight defends the world's most sensitive networks—from global commerce to national defense—quietly, relentlessly, and with resolve. By transforming digital footprints from physical, virtual, and cloud networks into actionable insights, we empower defenders to illuminate blind spots and stay ahead of an evolving threat landscape.

Specific Responsibilities

• Drive Content Strategy: Define and execute the documentation roadmap to support product success, feature releases, and customer onboarding.
• Lead and Mentor the Team: Recruit, manage, and develop a distributed team of technical writers, fostering a collaborative and high-performance culture.
• Owning the Documentation Lifecycle: Oversee end-to-end publishing workflows, from planning and drafting through cross-functional review, release, and ongoing maintenance.
• Maintain Content Standards: Establish and enforce unified style guides, information architecture standards, and content governance rules across all product lines.
• Pioneer AI Workflows: Integrate modern AI-assisted engineering and writing tools into the authoring pipeline to optimize content creation, metadata tagging, and customer search experiences.
• Collaborate Cross-Functionally: Partner with Engineering, Product Management, and Support teams to ensure content accuracy and keep documentation in sync with release schedules.
• Manage Operations: Direct the department budget, handle tool/platform vendor relationships, and manage long-term headcount planning.
• Track Operational Metrics: Define and report on key metrics for documentation quality, text coverage, delivery timeliness, and support-ticket deflection.

Knowledge/Skills/Abilities

• Information Architecture: Strong grasp of structural layout, documentation mapping, and taxonomy design for complex technical software.
• Docs-as-Code Toolchains: Fluency with Git version control, markup languages (Markdown, reStructuredText), and static site generators.
• AI Tool Integration: Understanding of how to use artificial intelligence to accelerate content drafting, editing, and automated data search workflows.
• Multi-Platform Deployment: Familiarity with documenting software across varied delivery models, including hardware appliances, cloud environments, and SaaS formats.
• Agile Frameworks: Experience managing documentation backlogs, sprints, and release cycles using project management tools like Jira.
• Data-Driven Analysis: Ability to analyze user content engagement and search metrics to continuously improve information discoverability.
• Technical Domains: Foundational understanding of network infrastructure, cloud environments, or cybersecurity concepts.
• Multi-Platform Deployment: Familiarity with documenting software across varied delivery models, including hardware appliances, cloud environments, and SaaS formats.
• Agile Frameworks: Experience managing documentation backlogs, sprints, and release cycles using project management tools like Jira.
• Data-Driven Analysis: Ability to analyze user content engagement and search metrics to continuously improve information discoverability.
• Technical Domains: Foundational understanding of network infrastructure, cloud environments, or cybersecurity concepts.
• Multi-Platform Deployment: Familiarity with documenting software across varied delivery models, including hardware appliances, cloud environments, and SaaS formats.
• Agile Frameworks: Experience managing documentation backlogs, sprints, and release cycles using project management tools like Jira.
• Data-Driven Analysis: Ability to analyze user content engagement and search metrics to continuously improve information discoverability.
• Technical Domains: Foundational understanding of network infrastructure, cloud environments, or cybersecurity concepts.

Qualifications/Requirements

• Professional Experience: 10+ years in technical publications or documentation engineering, including 5+ years of direct people management experience.
• Industry Background: Proven experience managing documentation strategies for high-growth enterprise software, SaaS, cloud, or cybersecurity platforms.
• Modern Workflows: Direct experience scaling documentation processes using docs-as-code principles and Git-based authoring workflows.
• Education: Bachelor's degree in a technical field, English, Communications, or equivalent practical enterprise experience.
• Preferred Assets (Nice to Haves): Familiarity with network monitoring, IDS, or network detection and response (NDR) products; coding/scripting familiarity with Python or HTML/CSS for build automation; experience with Sphinx publishing platforms; experience creating multimedia or video tutorials.

Notice of Pay Transparency

The compensation for this position may vary depending on factors such as your location, skills and experience. Depending on the nature and seniority of the role, a percentage of compensation may come in the form of a commission-based or discretionary bonus. Equity and additional benefits will also be awarded. Compensation Range $192,000—$272,000 USD

Why Join Us?

Fueled by investments from top-tier venture capital organizations such as Crowdstrike, Accel and Insight, Corelight is one of the fastest growing network detection and response platforms in the industry. Our passionate team thrives in a collaborative, inclusive, and geographically distributed culture. We embrace diverse perspectives, neurodiversity, curiosity and low ego results - fostering an environment where every innovator can solve the toughest challenges in cybersecurity and contribute their best work.