Director, Technical Program Management (Security)

About the Role

The Director, Technical Program Management (Security) will manage and enable the delivery of critical cyber security programs, supporting the Salesforce Security team. This role involves working on a range of security programs, including developing best practices, implementing innovative technologies, and integrating security programs into stakeholder roadmaps.

Responsibilities

• Take ownership of technical program planning and delivery in areas such as Identity and Access, Data Security, Network Security, Technical Resilience, and Cloud Security.
• Define program requirements and business impacts, collaborate with engineering teams to establish the "definition of done," and break down technical work into executable tasks.
• Translate business objectives into execution strategies, leading and executing through collaboration and agile leadership.
• Develop trusted relationships with technology and functional leaders to drive focus on strategic program objectives and optimize delivery.
• Create effective program reporting, communicate blockers and risks, and provide resolutions.
• Utilize agile methodologies and product development lifecycles to partner with product and engineering organizations.
• Collaborate with senior managers and engineers to architect technical and operational designs, delivering value to customers.
• Foster a collaborative environment that promotes autonomy, transparency, innovation, and continuous improvement.
• Remove obstacles that hinder program delivery and drive clarity for teams.
• Provide leadership and visibility to the Technology & Products organization.
• Seek continuous growth through feedback and learning.
• Streamline end-to-end processes and foster creativity, innovation, and learning.
• Act as a thought leader, advancing Product & Technology strategy globally.

Requirements

• 10+ years of enterprise software/technical program or engineering management experience at an enterprise technology company.
• 5+ years of conducting and leading SaaS product development programs, with an understanding of the SaaS business model.
• Deep understanding of cyber security and risk management practices.
• Excellent analytical and problem-solving skills with a detail-oriented approach.
• Experience with the software development lifecycle and agile methodologies.
• Ability to build rapport with senior executives and team members.
• Strong organizational, communication, and relationship-building skills for cross-functional environments.
• Ability to master technical subjects relevant to the program.
• Bachelor’s degree or equivalent work experience.

Qualifications

• Experience with vulnerability management processes and tools.
• Support for cyber detection and response operations.
• Familiarity with compliance, security standards, policies, and risk management.
• Vendor management experience.
• Public cloud infrastructure knowledge.
• Ability to learn Salesforce applications for building tools and reports or a strong interest in technology and process automation.
• Masters in engineering, computer science, or a related technical field.
• Understanding of the Security Development Lifecycle.
• Interest in obtaining PMP, CISM, and/or CISSP certifications.

Skills

• Master communicator across all organizational levels.
• Ability to navigate between tactical and strategic tasks.
• Outstanding executive presence and communication skills.
• Service-oriented mindset with a focus on customer needs.
• Comfortable with ambiguity and change, able to rally teams behind a vision.

Pay

The typical base salary range for this position is $171,200 - $273,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $205,800 - $298,400 annually. The range represents base salary only and does not include bonuses, equity, or benefits.

Benefits

Salesforce offers benefits to help employees live well, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details can be found at https://www.salesforcebenefits.com.