Director, Technical Program Management - Multi-Product Shopping

About the role

The Director of Technical Program Management role is part of our Multi-Product Shopping team which sits within our Technology division. The Multi-Product Shopping team is responsible for the search and shopping flows for Flights, Cars, Activities, and Packages on Brand Expedia.

Responsibilities

• Define, drive, and continuously refine the technical program strategy and roadmap for complex, multi-team initiatives, aligning outcomes with Expedia Group’s business and technology objectives.
• Lead end-to-end delivery of large-scale, multi-team initiatives by creating and managing integrated technical program plans, identifying and mitigating risks and dependencies, and ensuring high-quality, timely outcomes.
• Partner closely with engineering, product, and architecture leaders to translate business objectives into clear technical requirements, system integration plans, and API/data contract agreements across domains.
• Establish and scale best-in-class technical program management practices, including standardized processes, tooling, and metrics for execution excellence, operational readiness, and continuous improvement.
• Build, lead, and mentor a high-performing team of Technical Program Managers, fostering domain fungibility, strong technical aptitude, and deep collaboration across multiple product and platform areas.
• Champion the use of data, analytics, and AI/ML-enabled tools to plan, execute, and optimize delivery workflows, including familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, and safely integrates and operates AI/ML‑enabled solutions that improve outcomes.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 10+ years of relevant professional experience in program management and 5+ years of people management experience.
• Extensive experience in technical program management driving large‑scale, cross‑functional initiatives across multiple engineering teams, services, or domains.
• Proven ownership of complex technical programs from inception through launch and operationalization, including requirements definition, program planning, execution tracking, and risk/issue management.
• Demonstrated ability to understand distributed systems, APIs, data flows, and technical architectures sufficiently to influence design decisions, manage dependencies, and drive trade-offs with engineering leaders.
• Proven track record establishing program structures, governance, and metrics for large technical portfolios, including risk management, dependency management, and stakeholder communication at the organizational level.

Qualifications

• Demonstrated experience leading multi‑year, multi‑team technology transformations or platform programs, including migration, modernization, or large‑scale integration efforts.
• Track record of improving engineering and operational outcomes at scale through program‑level mechanisms, including data‑driven decision making, metrics frameworks, and continuous improvement loops.
• Experience orchestrating programs that leverage AI‑driven systems or AI/ML‑enabled components, including safely integrating and operating these capabilities to improve customer and business outcomes.
• Proven ability to influence technical architecture and long‑term technology direction across organizations by facilitating design decisions, aligning roadmaps, and resolving cross‑team technical conflicts.
• Familiarity with AI‑driven systems, tools, or workflows and applying AI/ML concepts to real world products, with specific experience guiding teams on responsible use, quality, and measurable impact of AI capabilities within complex programs.

Skills

• Data analysis and interpretation.
• Project management.
• Technical leadership.
• Collaboration and communication.
• Leadership and mentoring.
• AI/ML concepts and applications.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Employee Assistance Program.
• Wellness and travel reimbursement.
• Travel discounts.
• IATAN membership.

Pay

The total cash range for this position in Seattle is $231,000.00 to $323,500.00. Employees in this role have the potential to increase their pay up to $369,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Schedule

The schedule for this role is typically full-time.