Director, Technical Program Management - Global Payment Network

About the Role

We are seeking a Director of Technical Program Management (TPM) to lead complex technical initiatives and drive major transformations within our Global Payment Network (GPN) Technology organization. This role is crucial for scaling platform capabilities, ensuring architectural alignment, and delivering robust global financial infrastructure. You’ll also play a key role in expanding the TPM discipline within the team, leveraging your expertise to mentor and influence the organization.

Team Description

The Global Payment Network (GPN) Technology organization manages critical payments infrastructure, facilitating high-throughput, secure global transaction processing. Our TPM teams are essential to GPN’s success, leveraging deep technical acumen and systems thinking to drive alignment, strategy, and execution of organizational objectives.

Responsibilities

• Contribute to the organization’s TPM / Delivery strategy by establishing operating mechanisms, maturity models, and tooling that scale across portfolios.
• Drive development and alignment on program roadmaps anchored in business objectives, definition of done, technical solutions, and sequencing of dependencies.
• Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse.
• Serve as an executive-level escalation point for program risks, influencing technology leaders to make data-driven tradeoffs between speed, cost, and resiliency.
• Define measurable outcomes for platform success (availability, scalability, cost efficiency, developer velocity) and ensure delivery accountability across multiple engineering teams.

Qualifications

• Basic Qualifications:
  • Bachelor's degree in a technical field.
  • At least 7 years of experience managing technical programs.
• Preferred Qualifications:
  • 7+ years of experience designing and building solutions using distributed computing or service-oriented architecture (SOA).
  • 3+ years of experience building distributed systems and highly available services using cloud computing services/architecture, preferably AWS.
  • 3+ years of experience building highly scalable products and platforms.
  • 3+ years of experience with Agile delivery.
  • Experience delivering large and complex programs, contributing to business or technical vision, and collaborating with cross-functional teams.
  • Experience in building systems and solutions within a highly regulated environment.
  • MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering).
  • PMP, Lean, Agile, or Six Sigma certification.
  • 3+ years of people management experience or influencing organization as an IC.
  • Experience driving platform standardization across multiple product portfolios or lines of business.
  • Track record of building TPM maturity (operating models, career frameworks, metrics) at scale within engineering organizations.
  • Exceptional communication and influence skills, capable of engaging with technical teams and translating implications into compelling business narratives for senior leadership.

Pay

The minimum and maximum full-time annual salaries for this role are:

• McLean, VA: $230,400 - $263,000
• Plano, TX: $209,500 - $239,100
• Richmond, VA: $209,500 - $239,100
• Riverwoods, IL: $209,500 - $239,100

Salaries for part-time roles will be prorated based on the agreed-upon number of hours. This role is also eligible for performance-based incentive compensation, including cash bonuses and/or long-term incentives (LTI).

Note: Capital One will not sponsor new applicants for employment authorization or offer immigration-related support for this position.