Director Talent Management - Talent Development & Culture

About the Role

Directs non-clinical education and leads the team responsible for Associate and Leadership talent management and development. Responsibilities include Associate and Leadership development, orientation, succession planning, and associate engagement. Plans and administers departmental budget, corporate tuition assistance budget, and scholarship budgets. Develops and directs high-quality education programs and activities that promote professional development for CHRISTUS Health Associates through collaboration with various stakeholders.

Serves as the internal consultant responsible for aligning human capital strategy with the mission, vision, values, and goals of CHRISTUS Health.

Responsibilities

• Ensure leaders are trained in all “Must Haves” and required leadership competencies associated with CHRISTUS Health's Journey to Excellence.
• Lead and manage succession planning and other talent management activities in coordination with the system Organizational Effectiveness department.
• Develop education and development programs aligned with CHRISTUS Health's strategic plan and measure program success to deliver a positive ROI.
• Provide ongoing coaching to the leadership team to improve execution of “Must Haves” and leadership competencies; monitor progress and compliance.
• Serve as an organizational leader and internal consultant for identifying, developing, and implementing business processes.
• Assist with workflow analysis and process changes to optimize efficiency and effectiveness.
• Coordinate annual leadership development needs assessments, analyze data, and develop an annual plan for executive approval.
• Coordinate tri-annual Leadership Forums, including programming, speaker recommendations, and assessing program value.
• Coordinate the Associate Satisfaction Survey process, analyze results, and develop modules to support leadership in understanding and acting on survey data.
• Lead ongoing management of the CHRISTUS Health Performance Management system (Success Factors) and Learning Management system (HealthStream).
• Coordinate and facilitate the annual mentoring program.
• Plan and schedule project timelines and deadlines to align with organizational initiatives.
• Adapt assessment, treatment, and service methods to accommodate unique physical, psychosocial, cultural, age-specific, and developmental needs.
• Direct the assessment, planning, organization, implementation, and evaluation of the organizational staff development program.
• Formulate organization-wide educational policies and practices.
• Collaborate with administrators and managers to plan educational activities consistent with organizational goals.
• Provide leadership for the continuing development of the staff development program.
• Communicate the educational plan to encourage participation and cooperation.
• Develop, maintain, and utilize educational records and reports pertinent to department activities.
• Plan and administer departmental and related budgets, including the Associate tuition assistance budget.
• Select, train, orient, supervise, and evaluate assigned department staff; implement personnel actions, including termination.
• Teach in the education program as needed or appropriate.
• Evaluate educational equipment and learning aids; plan for purchases or refer to other administrators as appropriate.
• Coordinate classroom and meeting room facilities.
• Demonstrate adherence to the CORE Values of CHRISTUS Health.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Organizational Development or a related field (required).
• Master’s degree in Organization Development or a related field (preferred).
• Education or training in performance improvement methodologies such as Lean or Six Sigma.
• Computer and related software proficiency, with excellent PowerPoint skills.
• Experience with Success Factors or other performance management systems (preferred).
• Experience presenting and training adult learners.
• Minimum five (5) years of experience in adult education.
• Three (3) to five (5) years of relevant consulting and organizational change experience.
• Three (3) to five (5) years of experience with a performance improvement methodology such as LEAN or Six Sigma.
• Three (3) to five (5) years of experience leading teams.
• One (1) to three (3) years of experience with training and development to support Diversity & Inclusion initiatives.
• Experience working in a matrixed organization (preferred).

Schedule

8 AM – 5 PM, Monday through Friday.

Work Type

Full Time.