Director - Talent, Culture & Org Effectiveness (Contract)

Key Responsibilities

• Curate, design, and/or deliver AI training resources tailored to different employee audiences and skill levels
• Drive culture change initiatives that support the organization’s shift toward AI-enabled ways of working
• Partner with business leaders to identify capability gaps and develop targeted enablement strategies
• Evaluate learning effectiveness and iterate based on data and feedback
• Oversee global expansion of the Next Gear Leadership Development Intensive (an established Americas program)
• Own the Performance Review program, including leading the annual review cycle process
• Develop talent program frameworks including succession planning, org/talent reviews, and top talent identification
• Ensure alignment of talent development initiatives with the organization’s strategic priorities
• Design, curate, and deliver learning experiences that build capability at scale
• Facilitate leadership and employee development programs
• Manage curation of external learning resources and vendor partnerships where relevant
• Partner with People Operations and Business Insights teams to implement and maintain a real-time retention dashboard
• Support the design and delivery of company-wide orientation and people leader onboarding programs
• Facilitate onboarding feedback surveys to continuously improve the new hire experience
• Own the Employee Engagement program, serving as a strategic sounding board and escalation partner for the Talent Programs Manager leading the engagement survey cycle
• Provide guidance on translating survey insights into actionable, prioritized initiatives
• Connect engagement efforts to broader culture and transformation work
• Lead organizational design and change management efforts to enhance agility and scalability
• Partner with senior leadership to assess and optimize team structures, roles, and processes
• Foster cross-functional collaboration to align people strategies with business objectives
• Establish key metrics and evaluation methods to measure organizational health and effectiveness
• Support internal messaging for key announcements, strategic initiatives, and business updates
• Leverage technology and platforms to enhance communication flow for a global workforce
• Own the Next Gear Leadership Forum, from agenda and presentation creation and scheduling through delivery and evaluation

Required Qualifications

• 10+ years in Human Resources, Talent Management, Organizational Development, or a related field, with at least 5 years in a leadership role
• AI-forward builder’s mindset. Hands-on user of AI tools with a bias toward experimentation, rapid prototyping, and finding practical ways to apply AI to real work
• Demonstrated experience leading AI enablement, digital transformation, or capability-building initiatives, or a proven ability to quickly master new content areas and translate them into impactful learning experiences
• Expertise in talent management, including performance reviews, succession planning, and top talent development
• Strong background in learning design and facilitation
• Proven change management capabilities, with experience leading culture and transformation efforts
• Ability to hit the ground running: comfortable operating in ambiguity, picking up existing programs mid-stream, and flexing priorities as the business evolves
• Strong coaching and advisory skills, particularly in developing IC-level team members
• Exceptional communication, influence, and relationship-building capabilities across all organizational levels

Preferred Qualifications

• Global or regional HR leadership experience in a multinational corporation and/or high-growth technology company
• Certification or relevant experience in change management, organizational development, or executive coaching
• Experience with HR technology and tools for talent management and learning platforms
• Advanced degree in Business Administration, Organizational Psychology, Learning & Development, or a related field